Zach Fowler
Raleigh,NC
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Reliable and experienced with proven success in completing projects on time. Knowledgeable in following instructions and safety protocols.
Overview
10
10
years of professional experience
Work History
OSP Fiber Optic Splicer 3
GFiber
Raleigh, NC
03.2024 - Current
- Upheld high standards of craftsmanship while working under challenging conditions, including inclement weather or confined spaces.
- Assisted in the training of new technicians, imparting knowledge of industry best practices and safety protocols.
- Achieved optimal network performance by splicing fiber optic cables with precision and speed.
- Improved service quality by regularly inspecting and maintaining fiber optic equipment and tools.
- Collaborated with project managers to ensure timely completion of large-scale fiber optic installation projects.
Field Techncian
Spectrum
Morrisville, NC
12.2020 - 01.2024
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Installed and configured new devices and system components.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
General Manager
Jiffy Lube
Cary, NC
04.2019 - 12.2020
- Interviewed, hired, trained and promoted associates to support operations and company growth.
- Implemented and maintained cash handling standards to eliminate theft of services or company funds.
- Utilized reports, analyzed information and monitored trends to identify opportunities.
- Displayed financial responsibility through P&L management.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Wire Technician
AT&T
Raleigh, NC
10.2015 - 03.2019
- Coordinated installation of new users and relocations of existing users.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Tested components and systems to evaluate performance and identify concerns.
Education
High School Diploma -
Athens Drive High School
Raleigh, NCSkills
- Self-Directed
- Quality Control
- Time Management
- Calm Under Pressure
- Flexible and Adaptable
- Multitasking
- Troubleshooting
Timeline
OSP Fiber Optic Splicer 3
GFiber
03.2024 - Current
Field Techncian
Spectrum
12.2020 - 01.2024
General Manager
Jiffy Lube
04.2019 - 12.2020
Wire Technician
AT&T
10.2015 - 03.2019
High School Diploma -
Athens Drive High School