Zach Francis
Ashland,KY
Overview
12
12
years of professional experience
Work History
Manager
McDonald's
Ashland, KY
03.2012 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
- Evaluated applicant resumes against job requirements to determine which applicants should be contacted for interviews.
- Facilitated the onboarding process by providing new hire orientation sessions.
- Assisted in employee recruitment, hiring and interview processes.
- Scheduled meetings with employees to address concerns and grievances.
- Suggested promotions and wage increases according to employee performance.
- Handled employee discipline and termination to address policy infractions.
- Processed new hires, terminations, salary changes, deductions, garnishments, direct deposits, and other employee information within payroll system.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Trained staff members on various aspects of computer usage and software applications.
- Maintained up-to-date knowledge of relevant technologies and equipment used in the organization.
Education
High School Diploma -
Penn Foster High School
Scranton, PA06-2014
Skills
- Workforce Management
- Performance Evaluations
- Time Management
- Schedule Preparation
- Cross-Functional Teamwork
- Staff Management
- Team Leadership
Timeline
Manager
McDonald's
03.2012 - Current
High School Diploma -
Penn Foster High School