Highly organized and dependable candidate skilled in effective multitasking while maintaining a positive attitude. Demonstrated success in team leadership and assuming additional responsibilities to achieve team goals. Proactive and motivated individual with a strong commitment to contributing to the overall success of the organization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Underwriter
Statefarm
08.2023 - Current
Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
Analyzed income, compliance, title documents, and changes during underwriting process.
Determined and documented contract conditions and communicated requirements and decisions.
Built strong relationships with agents and clients for constructive communications.
Participated in ongoing professional development opportunities to remain current on best practices within the commercial underwriting field.
Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
Human Resource Generalist
Victory Church International
06.2012 - Current
Plan and manage recruitment and selection of staff
Plan and conduct new employee orientation
Identify and manage training and development needs for employees
Develop and implement human resources policies and procedures
Administer HR policies and procedures
Administer compensation and benefits
Ensure compensation and benefits are in line with company policies and legislation
Benchmark compensation and benefits
Support annual salary review
Implement and monitor performance management system
Handle employee complaints, grievances and disputes
Administer employee discipline processes
Conduct exit interviews
Review and update employee rules and regulations
Maintain the human resource information system and employee database
Coordinate employee safety, welfare and wellness
Teacher 4th grade
Wylie ISD
10.2021 - 08.2023
Participated in district-sponsored workshops to remain updated on education trends
Maintained updated student records and tracked academic progress
Related to students by developing creative classroom presentations
Coordinated with other teachers on staff to share strategies
Encouraged students to ask questions and participate in class
Created innovative classroom games to encourage learning
Responded to inquiries from parents and administrators
Assigned an appropriate amount of homework and checked assignments
Delegated some classroom responsibilities to teaching assistants
Developed lesson plans in accordance with district guidelines
Ensured that all student records were kept confidential
Prepared practice tests in advance of scheduled tests
Implemented the district's behavioral standards
Provided constructive feedback to students
Offered assistance with assignments
Teacher
International Leadership of Texas
06.2019 - 10.2021
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Increased educational expertise and knowledge by participating in instructor-oriented workshops.
General Manager
D-BAT Lakeside
12.2017 - 06.2019
Overseeing daily business operations
Developing and implementing growth strategies
Training low-level managers and staff
Creating and managing budgets
Improving revenue
Hiring employees
Evaluating performance and productivity
Analyzing accounting and financial data
Researching and identifying growth opportunities
Generating reports and giving presentations
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Education
Doctorate - Theology
Christian Life School of Theology
10-2025
Bachelor's degree - Business, Management, Marketing, and Related Support Services