Zach Haines
Rochester
Summary
Strategic Solutions Consultant specializing in SaaS, technical sales, and AI-driven enablement. Known for translating complex requirements into practical solutions that win deals, accelerate implementations, and drive customer outcomes. Trusted by executives and cross-functional teams to lead discovery, shape solutions, and deliver measurable business impact.
Results-driven Senior Solutions Consultant known for productivity and efficiency in task completion. Possess deep knowledge in business analysis, strategic planning, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring seamless integration of solutions into client operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Solutions Consultant
Wrike
10.2025 - Current
- Own end-to-end technical sales cycle for mid-market and enterprise deals, partnering with AEs from discovery through close
- Lead high-volume discovery and solution scoping (20–30+ opportunities/quarter), aligning technical requirements to business outcomes
- Design and deliver tailored demos and POCs that increase win rates and shorten sales cycles
- Scope and architect custom integrations and data migrations across CRM, PM, and proprietary systems to reduce implementation risk
- Partner with customers to design and build AI-powered workflows and agents, enabling smarter automation and decision-making
- Develop internal AI tools to improve team efficiency, demo quality, and discovery consistency
- Serve as a trusted advisor to technical and executive stakeholders, influencing architecture and purchase decisions
- Support expansion revenue through upsell, cross-sell, and multi-team rollouts
- Mentor new hires, improving onboarding speed and overall team performance
Senior Solutions Consultant
VectorVMS
06.2022 - 10.2025
- Acted as lead solution architect across enterprise deals, owning discovery, technical strategy, and executive presentations
- Built and mentored a high-performing solutions team, improving technical depth and customer engagement
- Led technical enablement initiatives, driving adoption of AI tools and consultative selling practices
- Spearheaded cross-functional initiatives including e-learning programs, internal platforms, and sales asset redesign
- Developed GTM strategies and strategic partnerships, representing the solutions team in external engagements
- Authored high-impact RFP responses and technical documentation contributing to key wins
Sales Engineer
Entre Computer Services
06.2021 - 06.2022
- Scoped and designed IT, cloud, and cybersecurity solutions for SMB and enterprise clients
- Led discovery and proposal development, reducing sales cycles by ~25%
- Delivered client presentations and on-site consultations to demonstrate solution value
- Worked across Azure, Microsoft 365, Meraki, Sophos, and VMware environments
Network Support Engineer
Entre Computer Services
07.2020 - 06.2021
- Supported 500+ endpoints across K–12 and nonprofit clients in hybrid environments
- Managed infrastructure across Microsoft 365, Google Workspace, Meraki, VMware, and SonicWall
- Improved system uptime and security through patching, audits, and proactive maintenance
- Documented systems and resolved complex technical issues
Education
B.S. - Computer Information Systems, Business Administration
SUNY Brockport
Skills
- Solution architecture
- Technical sales
- AI workflow design
- Customer relationship management
- Client presentations
- Requirements gathering
- Training and mentoring
Certification
- Demo2Win
- IBM Enterprise Design Thinking Practitioner
- Workato Automation Pro
Timeline
Senior Solutions Consultant
Wrike
10.2025 - Current
Senior Solutions Consultant
VectorVMS
06.2022 - 10.2025
Sales Engineer
Entre Computer Services
06.2021 - 06.2022
Network Support Engineer
Entre Computer Services
07.2020 - 06.2021
B.S. - Computer Information Systems, Business Administration
SUNY Brockport