Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zach Hicks

Plain City,OH

Summary

FAA-certified Dispatcher with knowledge and practical experience in the aviation industry. Proactive and hard-working employee who is safety-driven and adaptable with strong planning and problem-solving abilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Ramp Agent

Envoy Air
04.2023 - 08.2023
  • Loaded and unloaded luggage and freight and assisted crews and travelers with bags
  • Enforced security access and compliance with TSA regulations.
  • Guided aircraft into and out of gate and completed electronic weight and balance sheet for pilots.
  • Experience working with Airbus A320 family, CRJ series, Embraer 175, and Boeing 737 aircraft

Package Handler

Fed Ex Ground
04.2022 - 06.2023
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Ensured that all hazardous materials were properly labeled and loaded correctly.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Bachelor of Arts - Air Transportation

Ohio State University
Columbus, OH
05.2024

Skills

  • Aviation Regulations Compliance
  • Flight planning
  • Aircraft Systems
  • Microsoft Excel and PowerPoint
  • Resource Management
  • Problem-Solving
  • Friendly, Positive Attitude
  • Dependable and Responsible

Certification

  • FAA Dispatcher, Ohio State University - 2024

Timeline

Customer Service Ramp Agent

Envoy Air
04.2023 - 08.2023

Package Handler

Fed Ex Ground
04.2022 - 06.2023

Bachelor of Arts - Air Transportation

Ohio State University

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Zach Hicks