Summary
Overview
Work History
Education
Skills
References:
Timeline
Generic

Zach Higdon

Cleveland,TN

Summary

Proven leader with extensive experience at Amazon, adept in boosting team productivity by over 30% through innovative process improvements and quality control measures. Skilled in welding and construction management, demonstrating exceptional attention to detail and a positive attitude. Expert in fostering professional development and ensuring project success within stringent safety standards.

Overview

9
9
years of professional experience

Work History

Installer - Plant 3

Miller Industries, Inc
04.2022 - Current
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Preforming chassis preparation such as, layout, frame drilling, install medium duty car carriers and light duty tow trucks.
  • Communicating with management to ensure quality products and make sure customer needs are met.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Consistently MIG welding large components such as steel sub frames 80% of the time and smaller components such as steel anti-tilt brackets the other 15%.
  • Connecting electrical wires and installing electrical components such as lights, remote systems, and switches.
  • Assisted in development of installation guidelines based on industry standards, promoting consistency across all projects while meeting specific client requirements.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Calculated materials and time needed for each job.
  • Ensured high-quality results by consistently following manufacturer specifications during installations.

Process Guide Lead

Amazon
10.2019 - 04.2022
  • Reduced error rates by implementing robust quality control measures within critical processes.
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.
  • Performed regular audits to ensure compliance with established procedures and guidelines.
  • Led departments aimed at identifying potential areas for optimization, empowering team members to contribute their insights towards enhancing overall performance.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Delivered timely and accurate updates to operation's manager and building manager.
  • Pre-planning for next day success.
  • Attended daily safety training meeting's.
  • Continuously check products for quality assurance according to strict guidelines, removing unacceptable products.
  • Developing and implementing new policies and processes to improve team productivity and efficiency by more than 30%.

Lead Construction Laborer

Jeff Crittenden Home Repair
07.2015 - 10.2019
  • Increased client satisfaction by addressing concerns promptly and providing high-quality results within budget constraints.
  • Spearheaded successful completion of complex projects through proactive problem-solving, technical expertise, and strong leadership skills.
  • Mentored junior team members in proper techniques, fostering professional development and skill enhancement among staff.
  • `Enhanced project efficiency by effectively managing laborers, delegating tasks, and ensuring timely completion of work.
  • Strengthened teamwork among crew members through clear communication, active listening, and constructive feedback.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Operated power equipment to move materials and promote job efficiency.
  • Boosted overall project performance by conducting regular progress meetings with team members, subcontractors, clients, and stakeholders to address any concerns or roadblocks.
  • Helped increase the customer base by more than 10% within the first year.

Education

High School Diploma -

Bradley Central High School
Cleveland, TN
05.2014

Skills

  • Attention to Detail
  • Time Management
  • Positive Attitude
  • Power Tool Operation
  • Following safety practices
  • Equipment Installation
  • Equipment Operation
  • Microsoft Excel
  • Worksite Safety and Maintenance
  • Blueprint Reading
  • Welding skills
  • Residential construction
  • Construction management

References:

Jeff Crittenden - Owner 

423-310-2565


Jeremy Crittenden - Supervisor

423-310-1398


Cody Hayes - Team Lead

423-994-5979


Barbara Staples

615-419-6336


Timeline

Installer - Plant 3

Miller Industries, Inc
04.2022 - Current

Process Guide Lead

Amazon
10.2019 - 04.2022

Lead Construction Laborer

Jeff Crittenden Home Repair
07.2015 - 10.2019

High School Diploma -

Bradley Central High School

Similar Profiles

CREATE PROFILE
Zach Higdon