Years of construction experience
Zach Humble
Valley Head,WV
Summary
Dynamic Bike Park Supervisor at Snowshoe Mountain Resort with proven expertise in park management and team leadership. Enhanced operational efficiency through strategic planning and effective communication, resulting in improved guest satisfaction. Skilled in heavy equipment operation and committed to maintaining high safety standards while fostering a collaborative work environment.
Along with the background of construction supervision and hands-on experience with multiple different aspects of building/repairing of homes and commercial building sites, I am very well-rounded and can approach just about any job with confidence on a construction or home site.
Overview
15
15
2
2
Years professional trail building and maintenance
Work History
Bike Park Supervisor
Snowshoe Mountain Resort
04.2025 - 10.2025
- Supervised daily operations of park facilities, ensuring safety and cleanliness standards were met.
- Coordinated scheduling and training for seasonal staff to enhance service quality and team efficiency.
- Implemented maintenance schedules for equipment, improving operational readiness and reducing downtime.
- Developed and enforced park policies to optimize visitor experiences while maintaining compliance with regulations.
- Monitored guest feedback, utilizing insights to drive improvements in services offered within the park.
- Collaborated with management on strategic planning initiatives to enhance overall guest satisfaction levels.
- Analyzed operational workflows, identifying areas for improvement that increased efficiency in park management processes.
- Established clear communication channels between staff members to improve teamwork and collaboration within the department.
- Supervised park events, ensuring smooth operations and successful outcomes.
- Fostered a positive work environment through team building activities, improving overall morale among staff members.
- Trained new employees on park policies and procedures, promoting a high standard of performance among staff members.
- Trail organizer and build planning organization.
Motorcycle Mechanic
Middletown Cycle
2014 - 2015
- Diagnosed mechanical issues in motorcycles using diagnostic tools and troubleshooting techniques.
- Performed routine maintenance, including oil changes, tire replacements, and brake inspections.
- Assisted customers with product selection and provided recommendations for parts and accessories.
- Collaborated with team members to improve service efficiency and workflow processes.
- Maintained clean and organized work areas to ensure safety and compliance standards were met.
- Performed maintenance on different categories and brands of motorcycles.
- Dismantled and rebuilt engines to diagnose and repair problems.
- Performed brake repairs and servicing for effective and safe braking.
- Diagnosed complex mechanical issues with accuracy, reducing the need for additional troubleshooting time.
- Performed test drives before maintenance to diagnose issues and after maintenance to confirm resolution of issues.
- Exhibited strong attention to detail in all aspects of repair work, preventing errors that could lead to costly rework or unsafe riding conditions.
Bike Park Operator/ Trail Builder
Snowshoe Mountain Resort
04.2023 - 11.2023
- Assisted in grooming trails, enhancing visitor experience and safety on slopes.
- Monitored weather conditions and communicated updates to team for effective operations.
- Conducted routine inspections of equipment to identify maintenance needs proactively.
- Collaborated with team members to create efficient workflows during peak seasons.
- Provided support in event setups, ensuring timely execution of scheduled activities.
- Trained new staff on operational procedures and safety protocols for equipment use.
- Maintained cleanliness of facilities and grounds, contributing to overall guest satisfaction.
- Increased revenue through the efficient management of concessions, rentals, and special event bookings.
- Coordinated volunteer initiatives for park improvements, fostering a sense of community involvement in preserving natural spaces.
- Enhanced visitor experience by providing excellent customer service and addressing inquiries promptly.
- Assisted with the implementation of habitat restoration projects, promoting environmental stewardship through hands-on experiences in the field.
- Assisted in the development of marketing materials to promote park offerings and attract new visitors.
Terrain Park
Snowshoe Mountain Resort
11.2022 - 03.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Showed great work ethic to provide proper terrain Park features and happy work space.
Construction Foreman
Humble Brothers Construction
01.2015 - 10.2022
- Supervised daily operations on construction sites to ensure adherence to safety protocols and project specifications.
- Coordinated with subcontractors and suppliers to optimize workflow and maintain project schedules.
- Trained and mentored junior staff on construction techniques and site safety practices.
- Conducted regular inspections of work areas to identify hazards and implement corrective actions promptly.
- Managed equipment utilization to improve efficiency and reduce downtime during projects.
- Implemented quality control measures to ensure compliance with industry standards and client requirements.
- Developed work plans for various construction phases, aligning resources for timely project completion.
- Resolved on-site issues swiftly, maintaining communication between management, team members, and clients for seamless operations.
- Supervised field crews to maximize quality and work efficiency.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Basement waterproofing installation specialist
- Roofing, siding, gutters, and yard drainage specialist.
- Heavy equipment operator for foundation excavation.
Install Service Specialist
Az Mist Systems
01.2013 - 10.2014
- Assisted in troubleshooting and resolving customer inquiries regarding product functionality.
- Maintained accurate records of customer interactions to ensure effective follow-up and service continuity.
- Collaborated with cross-functional teams to improve service delivery processes and enhance customer satisfaction.
- Provided training to new team members on company policies and customer service procedures.
- Monitored service metrics to identify trends and recommend improvements for operational efficiency.
- Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Evaluated systems according to predetermined checklist and noted issues.
- Conducted regular training sessions for staff, ensuring consistent delivery of exceptional services to customers.
- Inspected equipment to diagnose operational issues.
- Managed service specialist team, fostering a positive work environment and encouraging teamwork to achieve desired results.
- Mist system installation specialist
Construction Site Supervisor
Humble Brothers Construction
06.2010 - 09.2012
- Project planning by coordinating material deliveries and resource allocation.
- Learned to operate construction tools and equipment under supervision of senior staff.
- Observed and reported on construction progress, ensuring adherence to timelines and specifications.
- Participated in daily briefings to discuss tasks, safety measures, and project updates.
- Read plans and blueprints and communicated to workers.
- Collaborated with team members to maintain organized workspaces and equipment readiness.
- Supported project planning by coordinating material deliveries and resource allocation.
Education
Certified Suzuki And Yamaha Technician - Suzuki And Yamaha
Motorcycle Mechanic Institute
Phoenix, AZ08.2014
Skills
- Heavy equipment operation
- Vehicle maintenance
- Waste management
- Landscaping design
- Trail maintenance
- Natural resource conservation
- Park management
- Teamwork and collaboration
- Attention to detail
- Worksite safety
- Reliability
- Organizational skills
- Team leadership
Timeline
Bike Park Supervisor
Snowshoe Mountain Resort
04.2025 - 10.2025
Bike Park Operator/ Trail Builder
Snowshoe Mountain Resort
04.2023 - 11.2023
Terrain Park
Snowshoe Mountain Resort
11.2022 - 03.2023
Construction Foreman
Humble Brothers Construction
01.2015 - 10.2022
Install Service Specialist
Az Mist Systems
01.2013 - 10.2014
Construction Site Supervisor
Humble Brothers Construction
06.2010 - 09.2012
Motorcycle Mechanic
Middletown Cycle
2014 - 2015
Certified Suzuki And Yamaha Technician - Suzuki And Yamaha
Motorcycle Mechanic Institute