Zachary Kane
Denver,CO
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Red Rocks Supervisor
Argus Event Staffing
10.2022 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Social Media Content Creator
@seiwuh Tik Tok(130k)Instagram(11k)Threads(1.8k)
03.2021 - Current
- Enhanced brand awareness by creating engaging and shareable social media content.
- Increased audience engagement through the development of tailored content for each platform.
- Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
- Crafted compelling copy for various platforms to drive user interest and interaction.
- Implemented targeted paid promotions to reach new audiences and increase post visibility.
- Analyzed performance metrics to adjust strategies and optimize content for maximum impact.
- Collaborated with influencers to create sponsored content, expanding brand exposure and attracting new followers.
- Managed social media accounts, ensuring timely responses to comments and messages from the community.
- Leveraged industry trends and news to create relevant and timely posts that increased audience interest.
- Utilized visual storytelling techniques, incorporating eye-catching images and videos into posts for higher engagement rates.
- Conducted hashtag research to improve post visibility on various platforms, driving organic follower growth.
- Maintained a consistent brand voice across all platforms, building credibility among users and increasing overall trust in the company''s online presence.
- Generated leads by crafting enticing calls-to-action within social media captions and linked content pieces.
- Organized cross-promotional campaigns with other brands or partners, mutually benefiting both parties through increased exposure from shared audiences.
- Gathered user-generated content for reposting purposes, fostering a sense of community among followers while also showcasing their own experiences with the brand or product offerings.
- Participated in relevant conversations on various platforms to build relationships with potential customers or industry professionals.
- Created a monthly editorial calendar outlining planned content themes, allowing for strategic alignment between posting schedules and marketing goals.
- Managed content across multiple platforms for widest audience reach.
- Produced original, creative content for promotional advertisements and marketing materials.
- Promoted and marketed works through social media platforms.
- Created content for websites and online publications.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Managed competing deadlines with efficiency.
- Studied and commented on current news and trends.
- Chose cover photography or artwork, selected fonts and arranged designs to attract target readership.
- Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
- Collaborated with illustrators and photographers to enhance content.
- Built, established and maintained relationships with sources.
- Developed and pitched story ideas to editors.
- Presented clients with unique copy options based on overall marketing objectives.
- Completed accurate and polished formatting in line with publishing standards prior to submission.
- Researched and wrote news stories, articles and reviews for online publications.
- Wrote fiction or nonfiction prose such as short stories, novels or biographies as well as advertising material for use in promoting sale of goods and services.
Songwriter
Independent Contractor Fiverr
08.2019 - Current
- Enhanced listener engagement by incorporating emotional storytelling and unique melodies in songwriting.
- Collaborated with producers to create memorable hooks, resulting in increased radio play and downloads.
- Developed thought-provoking lyrics that resonated with fans, leading to a growing fan base and social media following.
- Cowrote songs for various genres, showcasing versatility and adaptability within the music industry.
- Pitched original songs to established artists, securing placements on multiple albums and projects.
- Participated in songwriting workshops and collaborations, strengthening professional relationships and expanding network connections.
- Received recognition from industry professionals for innovative song structures and lyrical content.
- Managed time effectively by prioritizing projects based on deadlines, client needs, and creative inspiration.
- Negotiated contracts for royalties, ensuring fair compensation for artistic contributions.
- Improved overall song quality by consistently seeking feedback from peers and mentors within the industry.
- Adapted writing style to fit artist''s voice while preserving the authentic message of each song produced.
- Increased visibility of work by creating an online portfolio showcasing a diverse range of compositions across different genres, attracting potential clients or collaborators.
- Contributed instrumental arrangements when needed, demonstrating versatility beyond lyric-writing capabilities.
- Established a positive reputation among fellow musicians through consistent professionalism during co-writing sessions.
- Created compelling demo recordings that effectively showcased songwriting skills, leading to increased interest from publishers or record labels.
- Explored unique chord progressions and melodies to create a distinctive sound signature for each composition.
- Built networks with local musicians to provide session support for gigs and events.
- Wrote and arranged original compositions for live music performances.
- Scheduled rehearsals with other musicians and choirs.
- Transposed music to alternate keys with speed and accuracy.
- Played various instruments professionally, including guitar, piano and drums.
- Repaired broken strings and other instrument issues.
- Toured with successful bands, providing professional, punctual backing support.
- Composed and scored original songs for TV and radio commercials.
- Promoted musical career by maintaining website or social media presence.
- Produced and recorded studio albums for various musical acts and genres.
- Attended regular practices and private lessons to hone skills.
- Rewrote original scores to adapt to different musical genres and styles.
- Determined voices, instruments, harmonic structures, rhythms, tempos and tone balances required to achieve effects desired in each musical composition.
- Transposed pieces from one instrument to another and one key to another to accommodate client and musician preferences.
- Coordinated and organized tours or hired touring companies to arrange concert dates, venues and accommodations for longer tours.
Sales Operations Manager
Rubit LLC
03.2010 - 03.2023
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Developed strong relationships with key clients, leading to increased customer satisfaction and retention rates.
- Managed a team of sales professionals, ensuring consistent performance and achievement of targets.
- Implemented innovative solutions for optimizing inventory management and reducing stock shortages.
- Collaborated with cross-functional teams, resulting in improved communication and coordination between departments.
- Assisted in the development and execution of successful marketing campaigns, increasing brand awareness and generating leads.
- Provided comprehensive training programs for new hires, ensuring rapid onboarding and skill development.
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Coordinated trade show participation effectively, securing valuable leads while staying within budget constraints.
- Played an integral role in launching new products successfully into the market through targeted sales efforts and promotional activities.
- Focused on maximizing deal profitability through diligent negotiation tactics that secured favorable terms for our organization.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Organized promotional events and interacted with community to increase sales volume.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Communicated product quality and market comparisons by creating sales presentations.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Catering Supervisor
Hilton President Hotel
10.2009 - 11.2010
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Increased repeat business with excellent customer service, addressing client concerns promptly and professionally.
- Coordinated event logistics with clients, venue managers, and other vendors to ensure seamless execution of catered events.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Maintained strict compliance with local health department regulations regarding food safety and sanitation practices.
- Fostered strong relationships with clients through clear communication about their needs and expectations during the planning process.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Implemented creative presentation strategies that showcased the appealing visual aspects of our dishes while maintaining taste quality.
- Established an environment of respect among staff members by modeling professionalism in every aspect of our work together.
- Mentored junior team members in the art of exceptional service delivery, fostering a culture of excellence within the catering department.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Maintained close working relationships with food and beverage director, head chef and banquet manager.
- Collaborated closely with clients to develop exciting catering menus for memorable events.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.
- Encouraged preparation of product according to recipe and in compliance with allergen and sanitation standards.
Server
Red Robin
03.2008 - 08.2009
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
High School Diploma -
Johnson County Community College
Overland Park05.2008
Skills
- Schedule Development
- Staff Management
- Process Improvement
- Operations Management
- Policy Enforcement
- Processes and Procedures
- Staff Development
- Priority Management
- Problem Solving
- Customer Service
- Team Building
- Delegation Skills
- Leadership Abilities
Timeline
Red Rocks Supervisor
Argus Event Staffing
10.2022 - Current
Social Media Content Creator
@seiwuh Tik Tok(130k)Instagram(11k)Threads(1.8k)
03.2021 - Current
Songwriter
Independent Contractor Fiverr
08.2019 - Current
Sales Operations Manager
Rubit LLC
03.2010 - 03.2023
Catering Supervisor
Hilton President Hotel
10.2009 - 11.2010
Server
Red Robin
03.2008 - 08.2009
High School Diploma -
Johnson County Community College
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