Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Ashley Klein

Colorado Springs,CO

Summary

Adaptable professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork, achieving operational success and ability to multitask to suit challenging roles. Reliable and adaptable, with skills in office software, scheduling, inventory management and resource management to meet changing needs.

Overview

24
24
years of professional experience

Work History

Office Manager

Maid To Shine
03.2016 - Current
  • schedule cleaning techs
  • maintain great relationships with clients
  • ensure the quality of the cleaning
  • support the team with assisting cleaning houses when needed
  • assuring the quality of new hires by being involved in the hiring process
  • managing the inventory of the cleaning products and their availability
  • overseeing the training of the new techs as they come in
  • handling corrective action and holding the team accountable
  • Handling the deposits and accounting for the owner

Sales Associate

Maurices
01.2015 - 05.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.

Cocktail Server

Chilis's Bar and Grill
06.2004 - 09.2017
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Trained new servers as they came in and made sure that they were performing to company standards before passing them though to the floor
  • used multitasking and communication to ensure that each guest had what they needed and the management was aware of any issues

Various Retail Positions

Old Navy/Peir One/Sonic Drive In
08.2001 - 06.2004
  • food preparation and maintaining inventory
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • trained new hires in company standards and procedures and ensured they were successful after training
  • Worked effectively in fast-paced environments.

Education

Associate of Arts - General Studies

Saddleback College
Mission Viejo, CA
05-2007

High School Diploma -

Aliso Niguel High School
Aliso Viejo, CA
05-2003

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Customer relations
  • Payroll processing
  • Scheduling and calendar management
  • Relationship building
  • Staff management
  • Staff hiring
  • Training and coaching
  • Multi-tasking
  • Proficient in Microsoft office suite

Timeline

Office Manager

Maid To Shine
03.2016 - Current

Sales Associate

Maurices
01.2015 - 05.2016

Cocktail Server

Chilis's Bar and Grill
06.2004 - 09.2017

Various Retail Positions

Old Navy/Peir One/Sonic Drive In
08.2001 - 06.2004

Associate of Arts - General Studies

Saddleback College

High School Diploma -

Aliso Niguel High School

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Ashley Klein