Timeline
Work History
Overview
Education
Skills
Summary
Generic
Zach Maheu

Zach Maheu

Recruiter
Windsor Locks,CT

Timeline

Recruiter

Aiello Home Services
12.2024 - Current

Customer Service Representative

Aiello Home Services
01.2024 - 12.2025

High School Diploma -

W.F Kaynor Technical High School
09.2012 - 06.2016

Work History

Recruiter

Aiello Home Services
12.2024 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.

Customer Service Representative

Aiello Home Services
01.2024 - 12.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Education

High School Diploma -

W.F Kaynor Technical High School
Waterbury, CT
09.2012 - 06.2016

Skills

Candidate screening

Administrative skills

Recruiting and sourcing

Team collaboration

Time management

New hire training

Recruitment strategies

New hire paperwork processing

Applicant tracking systems

Social media recruiting

Pre-screening candidates

Candidate sourcing

Hiring requirements

LinkedIn sourcing

Candidate vetting

Outbound calling

Summary

Developed skills in talent identification and relationship management within high-paced, dynamic environments. Focused on transitioning into new field, leveraging deep understanding of recruitment strategies and candidate engagement. Ready to bring strategic mindset and collaborative approach to new opportunities.

Zach MaheuRecruiter