Summary
Overview
Work History
Education
Skills
Awards
Timeline
BusinessDevelopmentManager
Zach Miethe

Zach Miethe

Henderson,NV

Summary

A dynamic and accomplished leader with a track record of guiding Operations Teams to surpass company objectives through innovative and effective strategies. Skilled in reducing costs, boosting productivity, and implementing new programs to enhance processes. Known for being assertive, approachable, and enthusiastic, with extensive expertise in logistics management and a strong commitment to excellence.

Overview

17
17
years of professional experience

Work History

General Manager

OnTrac
06.2024 - Current
  • Direct oversight of a 12 member management team, responsible for more than 250 employees and 310 independent contractors
  • Responsible for upwards of 130K customer orders per day.
  • Named facility of year based on facility performance, efficiency and productivity
  • Responsible for managing a $4m monthly budget
  • Manage facility operations, with a 99.5% level of service
  • Accountable for P&L performance metrics, and facility KPI's
  • Identify opportunities to improve processes and relations to increase monthly revenue
  • Manage all contractors, fleet, facility maintenance, and customer service departments, creating a cohesive and effective Operations Team
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

P&D General Manager

OnTrac
05.2017 - 06.2024
  • Lead team to Negotiate client and vendor contracts on an annual basis, resulting in a $7.5m annual save.
  • Developed network wide safety and security programs based on risk assessment of 106 locations in network.
  • Engage workforce through daily employee meetings, creating an open door culture making each employee feel valued, comfortable, more productive and ultimately reducing turnover by 15% annually
  • Full oversight of pick up and delivery operations in Las Vegas, Western Arizona, and Southern Utah. .
  • Reduced contractor costs by 15% by redesigning routes, schedules and optimizing efficiencies
  • Managed third party workforce dispatching 80 routes daily from Amazon.
  • Recognized as facility of the year in 2019 based on KPIs.
  • Organized and expanded 7 day delivery footprint.
  • ·Consistently outperformed budgeted contribution by $1M per month


AM Operations Manager

OnTrac
03.2014 - 05.2017
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed Final mile delivery operations in Las Vegas valley.
  • Partners with 3rd party contractors to successfully dispatch 120 final mile delivery routes daily.
  • Identified opportunities for improvement of key metrics, executes action plans to align with company, daily, monthly and annual goals
  • Responsible for safety program, ensured all associates follow SOP, QA and safety guidelines as well as enforcing all local and state laws
  • Developed on-boarding processes to streamline training of new associates
  • Developed an incentive based program to minimize error ratio from 1 in 1,000 to 1 in 12,000, which increased company revenue by decreasing claims

PM Operations Manager

OnTrac
05.2012 - 03.2014
  • Grew an outbound operation from 1,000 packages per night to over 30,000 resulting in a 3,000% increase in three years
  • Developed an incentive based program to minimize error ratio from 1 in 1,000 to 1 in 12,000, which increased company revenue by decreasing claims
  • Oversaw Line Haul logistics coordination, scheduling and routing

Operations Lead

FedEx Freight
08.2007 - 12.2011
  • Supervised more than 20 employees by building relationships and motivating employees to exceed corporate goals
  • Monitor and assign duties while maintaining a safe workplace in compliance with OSHA regulations
  • Determine and coordinate routing of shipments by freight levels to several different regions of the United States and Canada
  • Within two years, helped boost company productivity that resulted in career advancement and an increase in wage

Education

ASSOCIATES OF ARTS - CAD TECHNOLOGIES

Truckee Meadows Community College
12.2011

BACHELOR OF GENERAL STUDIES - CRIMINAL JUSTICE

University of Nevada Reno
05.2010

Skills

    TEAM LEADERSHIP

  • STRATEGIC PLANNING
  • BUSINESS NEGOTIATION
  • FINANCIAL OVERSIGHT
  • PROCESS IMPROVEMENTS
  • COST REDUCTION
  • VENDOR COORDINATION
  • CONFLICT MANAGEMENT
  • STAFF DEVELOPMENT
  • EMPLOYEE RELATIONS
  • PERFORMANCE REVIEWS
  • PROBLEM SOLVER

Awards

Mission Impossible Award, 2024

Club Azul, 2020

Facility of the Year, OnTrac, 2019


Timeline

General Manager

OnTrac
06.2024 - Current

P&D General Manager

OnTrac
05.2017 - 06.2024

AM Operations Manager

OnTrac
03.2014 - 05.2017

PM Operations Manager

OnTrac
05.2012 - 03.2014

Operations Lead

FedEx Freight
08.2007 - 12.2011

BACHELOR OF GENERAL STUDIES - CRIMINAL JUSTICE

University of Nevada Reno

ASSOCIATES OF ARTS - CAD TECHNOLOGIES

Truckee Meadows Community College

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