Summary
Overview
Work History
Education
Skills
Awards
Timeline
BusinessDevelopmentManager
Zach Miethe

Zach Miethe

Henderson,NV

Summary

Operations and logistics leader with nearly 20 years of experience in parcel delivery, network optimization, and customer solutions. I have a unique understanding of both the commercial and operational sides of a business, with extensive experience managing large teams, negotiating carrier contracts, and developing data-driven strategies that improve delivery speed, cost, and customer satisfaction. Proven ability to design and lead large-scale delivery networks, manage carrier partnerships, and improve customer experience. Known for being assertive, approachable, and enthusiastic, with deep expertise in logistics management and a strong commitment to excellence.

Overview

18
18
years of professional experience

Work History

Regional Sales Manager

OnTrac
01.2025 - Current

• Develop new business partnerships across the U.S., working closely with eCommerce and 3PL clients to design smarter delivery solutions.
• Recognized as the top performer in 2025 for new business growth, helping drive record regional revenue.
• Negotiate and manage contracts with several Fortune 500 companies, ensuring the right balance between service quality, network efficiency, and cost.
• Use shipment data and performance metrics to uncover ways to speed up delivery times, reduce costs, and strengthen the overall customer experience.
• Collaborate with pricing, operations, and technology teams to make sure customer expectations are met and service commitments are kept.

General Manager

OnTrac
06.2024 - 01.2025

• Oversaw daily operations across Las Vegas, Southern Utah, and Western Arizona, managing 250+ staff and 300+ contractors with a $48M annual budget.
• Achieved 99.5% on-time performance by building clear processes, staying close to the operation, and leading with data.
• Own all delivery KPIs and service metrics across the region, developed BI and Excel tools to identify trends, track performance, and improve service consistency.
• Lead regional safety and security initiatives across 100+ facilities, improving compliance and reducing incidents.

P&D General Manager

OnTrac
05.2017 - 06.2024

• Negotiated companywide vendor contracts resulting in $7.5M in annual savings.
• Directed all pickup and delivery operations in the region. Optimizing delivery routes and reducing contractor costs by 15%.
• Oversaw third-party dispatch for 80+ Amazon routes, ensuring SLA's were consistently met and maintained profitability.
• Partnered with the technology team to pilot new delivery and routing platforms, identifying and resolving issues prior to national rollout.
• Directed operational strategies to enhance efficiency and productivity across multiple facilities.

AM Operations Manager

OnTrac
03.2014 - 05.2017

• Led morning sort operations, refining processes and dispatch flow to boost efficiency and minimize delays.
• Built and used performance metrics to stay ahead on quality, safety, and compliance goals.
• Implemented safety protocols, ensuring compliance with SOP, QA, and legal standards.

PM Operations Manager

OnTrac
05.2012 - 03.2014

• Expanded nightly shipments from 1,000 to over 30,000, boosting operational capacity.
• Implemented incentive program reducing error rate to 1 in 12,000, improving customer satisfaction.
• Managed Line Haul logistics, optimizing scheduling and routing for efficiency.

Operations Lead

FedEx Freight
08.2007 - 12.2011

• Led team of 20+, enhancing motivation to surpass goals and ensure OSHA compliance.
• Coordinated shipment routes across US and Canada, optimizing trailer utilization.
• Increased productivity, leading to career growth within two years.

Education

ASSOCIATES OF ARTS - CAD TECHNOLOGIES

Truckee Meadows Community College
12.2011

BACHELOR OF GENERAL STUDIES - CRIMINAL JUSTICE

University of Nevada Reno
05.2010

Skills

Team Leadership

Strategic Planning

Carrier & Vendor Negotiation

Expertise in National & Regional Carrier Networks

Network Optimization

Financial Oversight

Process Improvement

Cost Reduction & Efficiency

Delivery & Fulfillment Operations

Data Analysis & KPI Management

Advanced Excel & BI Reporting

Customer Experience Enhancement

Cross-Functional Collaboration

Change Management

Staff Development & Coaching

Problem Solving & Decision Making

Business Development

Awards

Mission Impossible Award, 2024

Club Azul, 2020

Facility of the Year, OnTrac, 2019


Timeline

Regional Sales Manager

OnTrac
01.2025 - Current

General Manager

OnTrac
06.2024 - 01.2025

P&D General Manager

OnTrac
05.2017 - 06.2024

AM Operations Manager

OnTrac
03.2014 - 05.2017

PM Operations Manager

OnTrac
05.2012 - 03.2014

Operations Lead

FedEx Freight
08.2007 - 12.2011

BACHELOR OF GENERAL STUDIES - CRIMINAL JUSTICE

University of Nevada Reno

ASSOCIATES OF ARTS - CAD TECHNOLOGIES

Truckee Meadows Community College
Zach Miethe