Zachary Moses
North Kansas City,MO
Summary
Motivational sales coach and manager with 9 years of sales management, training, and execution in the security industry. Understanding the "why" of reps and helping to develop them personally and professionally to achieve their goals. Aligning company expectations, using dynamic training and interpersonal relationships, to merge both representative and company visions into one.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
Safe Haven Security Services
05.2016 - 01.2017
- Provided personalized approach to customers determining needs, delivering solutions, and overcoming objections through consultative selling skills.
- Answered customers' questions regarding products, prices, functionality, and overall experience in providing peace of mind for each client.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used multiple CRM softwares including Zoho and Sales Force to maintain detailed contact logs and account records.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Fostered lasting relationships with customers and prospects through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Built personal and long lasting relationships with Real Estate agents to provide concierge style of service for each and every client of theirs.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
National Sales Training Manager
Safe Haven Security Services
01.2017 - 12.2021
- Evaluated trainee performance through a multi-modal approach to provide individual coaching, tools and constructive feedback. Implemented and consistently followed up to measure results.
- Changed strategies in prospecting, client-acquisition, call cadences based on observed best practices as well as personally utilizing strategies to measure effectiveness.
- Assessed and analyzed sales team performance to determine areas of weakness and areas of strength.
- Improved revenue generation of new hires over 100% by implementing new, improved onboarding process.
- Collaborated with upper management to implement mentoring programs for management teams as well as our training department
- Worked with various teams within the organization to maintain consistent message and experience and to help the flow of ideas between departments
- Built relationships with customers and prospective partners to establish long-term business growth including in person presentations as well as phone interviews.
- Personally coached and promoted 7 different high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Analyzed data to determine best approaches to improve sales and performance.
Inside Sales Representative
Safe Haven Security Services
12.2021 - Current
Education
Bachelor of Science - Hotel, Resort And Restaurant Management
Iowa State University
Ames, IA12-2012
Skills
- Cold calling expertise
- Client relationship management
- Prospect cultivation
- Sales expertise
- Project coordination
- CRM proficiency
- Verbal and written communication
- Dependable
- Sales and negotiation
- Analytical thinking
- Relationship building
Timeline
Inside Sales Representative
Safe Haven Security Services
12.2021 - Current
National Sales Training Manager
Safe Haven Security Services
01.2017 - 12.2021
Inside Sales Representative
Safe Haven Security Services
05.2016 - 01.2017
Bachelor of Science - Hotel, Resort And Restaurant Management
Iowa State University
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