Zach Nickerson
Dayton
Summary
Dynamic operations management professional with a proven track record of optimizing workflows and enhancing efficiency across diverse environments. Expertise in leading high-performing teams, fostering collaboration, and driving measurable results through effective problem-solving strategies. Recognized for adaptability and a strong focus on continuous process improvement, along with proficiency in inventory management and staff training. Committed to creating streamlined operations that empower teams and elevate organizational performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Supervisor
DHL Hormel, Dayton Ohio
08.2023 - Current
- During my time as an Operations Supervisor with Hormel Dayton, I have learned very much and have been able to develop my leadership skills, people skills, and defining managerial characteristics that are sought after by many.
- I have successfully led cross training on the shift which has developed My team and enabled Us to surpass key KPI’s in our network such as CPH, (Cases per Hour), and monthly ELS standards.
- I have maintained strict safety standards, completing BBS Observations, Identifying hazards and near misses as well as holding those accountable for unsafe actions or conditions which has helped lead to over 900 consecutive days and counting without a recordable injury.
- I have completed Supervisory Academy with DHL which has taught my key skills needed to be successful such as “Empathetic Listening” and have created a relationship with each associate. This has built trust between Myself and My team and my associates feel comfortable approaching me when help is needed.
- I have volunteered for many site support opportunities and Start-Up sites to further my knowledge and offer help wherever needed. They are as follows. Energizer-Monroe site support in Monroe Ohio, Mars pet Care site support in Arora Nebraska, Fontanini site support in Chicago Illinois. During my time at the Fontanini site, I was able to work with Management from our sister site Osceola. With this, Teams from Dayton and Osceola were able to implement changes that positively impacted the Fontanini site and allowed the site to more effectively manage outbound volume. Some of these changes include using “Stager Bays” to pick and stage outbound orders prior to ship date.
- The DHL Start-Up site supports are as follows, Hormel-Salt Lake City where I was able to coach, train, and give guidance to the Salt Lake City management team and site associates. Major focus was given to site safety, BBS observations, Hazards/ Near misses, and working with the site management in these areas.
- DHL Start-Up Memphis Tennessee. During my time in Memphis, I was tasked with training site leader OM’s and OS’s on key KPI’s, BBS metrics, day to day operational needs, coordinate daily staffing needs, LSW’s, coordinate and train hourly/salary associates on receiving/loading processes. I was also able to share vital information with the Memphis Management team such as creating “Shift Update” forms and “Tactical Review” forms. During my time I also setup all leads/taskers with their Hormel accounts as well as AS400 logon information. While completing these, I also worked with various site support teams to assign help where needed. In addition, I maintained support of the Dayton Hormel site completing Safety KPI’s such as BBS observations, Hazard and near miss requirements, accurately tracking overtime hours and payroll hours for the Dayton team involved in the Memphis Start-Up.
- Oversaw daily operations, ensuring compliance with safety standards and operational protocols.
- Managed workforce scheduling to optimize resource allocation and meet production demands.
- Monitored key performance indicators, identifying trends to inform strategic decision-making.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Farm Mechanic, Equipment Operator
Creekview Farms, Dayton Ohio
03.2017 - Current
- I have several years of experience in retail sales selling Agriculture use products to customers.
- I have many years of experience in repairing, maintaining, and rebuilding many different agricultural machines such as tractors, bailers, and a fleet of On-road trucks.
- I also have many years of experience in customer service/relations while understanding how to best serve my customers and find good alternatives when needed.
- Diagnosed and repaired agricultural machinery to ensure optimal performance.
- Conducted routine maintenance on tractors and implements, enhancing operational efficiency.
- Collaborated with farm operations team to identify and resolve equipment issues swiftly.
- Implemented preventative maintenance schedules, reducing equipment downtime significantly.
Forklift Operator, Trainer
DHL Hormel, Dayton Ohio
02.2021 - 08.2023
- I've been with DHL Hormel for over two years and have learned a lot in my time spent with the company. I am a very productive loader, receiver, trainer, and high-reach operator. I've been a very successful employee with DHL.
- With my time at DHL Hormel's site, I have been one of the third shift’s BoxPick Trainers as well as currently being second shift’s lead trainer.
- I am a Crown forklift certified trainer, and I am able to safely identify an associate's driving performance and certify individuals on any piece of equipment operated at DHL Hormel’s site.
- I am a proud member of the DHL Hormel's safety team. I work to promote safe work practices in all environments at the workplace through Behavioral Based Safety, (BBS) audits, safety team meetings, and introducing new ideas and policies into the workplace.
- I have been a lead trainer on both third shift and second shift for well over a year, and enjoy shaping associates into productive, and safe workers that are proud of their workplace. I train all new associates on DHL Hormel's Standard Operating Procedures, for instance how to properly use our RF systems, as well as proper floor procedures all while learning to work at the most efficient and safest rate.
- I am trained in operating DHL Hormel's Orientation procedures for all new associates. I am effective in completing new associates on-boarding processes and training them on our AS400 system used for all functions throughout the warehouse.
- I am a strong leader in the warehouse and step up to any challenges put in front of me by my supervisors. I am willing to do whatever it takes to get the job done SAFELY and SUCCESSFULLY.
- Operated forklifts to transport materials within warehouse efficiently.
- Conducted routine inspections of equipment to ensure safety compliance.
Education
High school Diploma/ Vocational degree - Diesel Power Technology
Dixie High School/MVCTC
New Lebanon, Ohio05.2020
Skills
- I have a wide array of different skills and specialties such as leadership, training, and being a mechanic I have a can do attitude and work to do my best and any task that is put in front of me I am eager to learn new things and continue progressing in any environment I am put in
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Employee development
- Warehouse operations
- Logistics coordination
- Root-cause analysis
- Incident reporting
- KPI tracking
Certification
- Crown Trainsafe Certified Trainer.
- Certified Supply Chain Specialist Training
- Certified Supply Chain Management Training
- CSCS Foundations course
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Operations Supervisor
DHL Hormel, Dayton Ohio
08.2023 - Current
Forklift Operator, Trainer
DHL Hormel, Dayton Ohio
02.2021 - 08.2023
Farm Mechanic, Equipment Operator
Creekview Farms, Dayton Ohio
03.2017 - Current
High school Diploma/ Vocational degree - Diesel Power Technology
Dixie High School/MVCTC