Open To Work
Zach Paris
BOCARATON
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Volunteer
Blue Heron Event Center
Greencastle
03.2025 - 07.2025
- Serve food to customers
- Help cook food and organize it
- Set up the building before every event, which ranges from setting up and taking down tables, decorating for holidays, and even cleaning the entire space
- Replaced all the ceiling tiles
- Oversaw setup, breakdown operations at each location prior to, after the conclusion of an event.
- Supported event setup, including arranging seating and decorations.
- Collaborated with vendors to ensure timely delivery of supplies.
- Maintained inventory of event materials and equipment.
- Communicated with team members to coordinate on-site responsibilities.
- Provided customer service support to attendees during events.
- Provided customer service assistance before, during, and after events.
- Set up and tore down equipment for large scale events, conferences and graduations.
- Sought guidance from senior team members to resolve issues.
- Engaged with attendees, creating a welcoming and positive event experience.
- Operated audio-visual equipment to support event presentations and entertainment.
- Supported catering team with setup, service, and cleanup of event food and beverages.
- Maintained cleanliness and orderliness of event areas before, during, and after events.
- Sold and served refreshments to customers.
Host/Food Runner/Servers assistant
Texas Roadhouse
Chambersburg
07.2024 - 07.2025
- I was hired by Texas Roadhouse in Chambersburg PA in July of 2024, starting as just a host, eventually becoming a food runner and servers assistant all having their own unique skills.
- Working as a host sparked something in me to become a more outgoing and talkative person to people, being able to converse with anyone about anything creating a great customer relationship.
- Running food has some customer interaction again helping with communication, but it is also a very physically vigorous task, balancing a 50lb tray of food in one hand and carrying it across the restaurant while still giving the customers the right of way, sacrificing my own feelings for the best customer experience.
- Being a SA allows me to ensure a clean space for all inside the restaurant while also working at extreme pace to keep up with the influx of people at such a busy restaurant.
- Managed waitlists and seated guests efficiently during peak hours.
- Answered phone calls and handled reservation inquiries professionally.
- Maintained cleanliness in the host area and dining room environment.
- Collaborated with team members to ensure smooth restaurant operations.
- Resolved guest concerns quickly to enhance overall satisfaction.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted in training new hosts on service standards and procedures.
- Assisted servers in seating guests by escorting them to their tables.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Processed payments from customers using a POS system.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Managed dining room layout to maximize efficiency of staff members.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Ensured compliance with health and safety regulations within the restaurant.
- Welcomed guests and ensured a positive dining experience.
- Built positive relationships with other front-of-house and kitchen staff.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Directed patrons to lounges and waiting areas.
- Spoke with patrons to drive satisfaction with food and service.
- Delivered food orders promptly to tables ensuring guest satisfaction.
Volunteer Coach
Greencastle Antrim high school
Greencastle
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Reseller
eBay
- Monitored competitor listings to adjust selling strategies accordingly.
- Provided customer support by handling returns and feedback professionally.
- Processed orders efficiently, ensuring accurate shipping and handling procedures.
- Communicated with buyers to address inquiries and resolve issues promptly.
Education
Finance
Florida Atlantic University
BOCARATON, FL 08.2025 - 03.2026
High School -
Greencastle-Antrim High School
Skills
- Customer service
- Time management
- Problem solving
- Team collaboration
- Attention to detail
- Online POS skills
- Upselling
- Online communication
- Post-event analysis
- Guest relations
- Problem-solving
Awards And Acknowledgements
I was on the First honor-roll and distinguished honor roll every year of my high school career.
Work Preference
Job Search Status
Open to workWork Type
Part TimeContract WorkLocation Preference
RemoteHybridOn-SiteSalary Range
$18/hr - $1000/hrTimeline
Finance
Florida Atlantic University
08.2025 - 03.2026
Volunteer
Blue Heron Event Center
03.2025 - 07.2025
Host/Food Runner/Servers assistant
Texas Roadhouse
07.2024 - 07.2025
Volunteer Coach
Greencastle Antrim high school
Reseller
eBay
High School -
Greencastle-Antrim High School