Zachary Petersen
Verizon Wireless
Fargo
7
years of professional experience
Dynamic sales professional with a proven track record, excelling in upselling and customer relationship building. Advanced at problem-solving and collaborating in fast-paced environments, I leverage my technical expertise and strong interpersonal skills to improve customer satisfaction and drive sales. I am searching for a new challenging sales opportunity from a reputable company.
Work History
Sales Associate
3 Years 1 Month- Assisted customers in selecting products and plans tailored to their needs.
- Used discovery questions to upsell additional products.
- Provided technical support and troubleshooting for devices and services.
- Maintained up-to-date knowledge of wireless products, promotions, and policies.
- Processed transactions accurately and efficiently using POS systems.
Salesperson
5 Months- Cultivated strong customer relationships through personalized service and product knowledge.
- Assisted customers in selecting vehicles, enhancing their purchasing experience and satisfaction.
- Collaborated with team members to achieve sales targets and improve overall dealership performance.
- Demonstrated in-depth knowledge of vehicle features, financing options, and promotional offers to inform clients.
- Worked to build relationships with customers and built potential for additional sales.
Sales Associate
1 Year 2 Months- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Skills
Background in both family and large corporate accounts
Connecting with team members to reach goals
Problem-solving skills
Dealing with customer escalations
Upselling products
Building rapport with customers
Performing in a fast paced environment
Experience with multiple POS systems
Managing customer interactions in CRM
Use of sales engagement tools
Proficiency in Microsoft Office
Accomplishments
- Top 100 sales associates nationally Verizon in 2024 (averaged 185% to quota)
- Exceeded monthly quota 33 of 34 months.
- Consistent top performer in store and district.
Education
Relevant coursework in Sociology, Psychology, Mathematics, and Communications at Bismarck State College and NDSU.
Timeline
Sales Associate
Verizon Wireless
07.2023 - CurrentRead More
Salesperson
Luther Family Ford
08.2022 - 01.2023Read More
Sales Associate
Office Depot
06.2019 - 08.2020Read More