Zachary Pezel
Highlands Ranch,CO
Summary
I have experience in the restaurant industry as a Assistant Manager, moving up to a General Manager running a restaurant as well as working in the corporate offices as a Facilities Coordinator and moving up to Director of Facilities for Smashburger. In these roles I have branched out into project management to develop company initiatives and capital decisions. I am highly motivated and focused on reaching and exceeding the companies expectations to promote the best business practices.
Overview
19
19
years of professional experience
Work History
Director of Facilities
Smashburger
09.2019 - Current
- Improved response times by creating a efficient work order system for tracking and prioritizing maintenance requests.
- Negotiated favorable contracts with vendors, resulting in significant cost savings for the organization.
- Developed training programs to enhance employee competencies and improve overall job performance.
- Ensured compliance with local, state, and federal regulations through diligent oversight of facility operations and documentation processes.
Facilities Coordinator
Chipotle Mexican Grill
04.2017 - 04.2018
- Facilities support to our Facilities team in the field, including 4 Facilities Managers and 20 Facilities Specialists across 4 regions.
- Order replacement equipment for Restaurants.
- Support Facilities Managers and Specialists with vendor on-boarding for Chipotle.
- Provide day to day Service Channel support for all of Chipotle Facilities and Operators.
- Project Management for company initiative roll outs to the Restaurants. For example, assisting the Director of Facilities in ordering ice machine sanitizing units to promote food safety across the nation.
Facilities Coordinator
Smashburger
02.2016 - 12.2016
- Worked as a liaison between the Smashburger Restaurant staff and Vendors in order to keep the Restaurant's equipment up to date and properly maintained. Also making sure the building stays properly maintained and issues are taken care of in a timely manner.
- Administrative duties inside of the Service Channel program including setting up maintenance programs for equipment, HVAC units, refrigeration, grease trap services, etc.
- Set up and monitored our national fire protection program making sure restaurants do not go into violation.
- New Restaurant Opening set ups, making sure once open, trash service, hood cleaning, grease trap service, cooking oil service, was all set up.
- Capitalized purchasing and processing of the invoices for Smashburger.
- Site visits and assessments locally and nationally checking the condition of our restaurants.
- Support and assistance to the Facilities Managers in the field.
- Had Facilities Manager responsibilities for a region of 16 restaurants in Dallas and Utah.
- Project management for the director of Procurement.
General Manager
Smashburger
10.2013 - 02.2016
- Promoted from AM to GM May 2014 and took over Park Meadows location.
- Continually monitor restaurant and take appropriate action to ensure food quality and service standards to consistently meet the expectations of Smashburger.
General Manager
Schlotzsky's, Highlands Ranch, CO
05.2009 - 09.2013
- Hired and managed more than 70 employees.
- Direct oversight of scheduling payroll, promotions, and receivables and payables.
- Catering: Promoted and provided box lunches, sandwich trays for the surrounding community.
- Operated a Cinnabon Express inside the Store.
- Coordinated brand involvement in community events including annual 4th of July Parade, school fundraisers, and Christmas Cinnabons.
Team Account Sales Manager
The Soccer Stop
09.2005 - 05.2009
- Operated the High School Team Sales division in our Team Sales Corporate office.
- Responsible for sales of equipment and uniforms to coaches and school officials.
- Realized 5%-10% sales increase over 4 year period.
- Managed all sale Accounts Receivable for my division.
Education
Bachelor of Science - Restaurant and Resort Management
Colorado State University
Fort Collins, CO2005
Accomplishments
Promoted to Smashburger Facilities Department within 2 years of hire to support over 200 Corporate Restaurants at that time. Moved up from Facilities Coordinator to Director of Facilities
While a GM for Smashburger, I ran the Park Meadows Smashburger and it finished #6 in company nationwide in overall profit and loss in 2014, up from #27 in 2013.
Previous to Smashburger I ran a Schlotzsky's Franchise Restaurant and accomplished #1 Cinnabon nationwide sales, Christmas 2012 when Schlotzsky's and Cinnabon Co-Branded the entities.
Timeline
Director of Facilities
Smashburger
09.2019 - Current
Facilities Coordinator
Chipotle Mexican Grill
04.2017 - 04.2018
Facilities Coordinator
Smashburger
02.2016 - 12.2016
General Manager
Smashburger
10.2013 - 02.2016
General Manager
Schlotzsky's, Highlands Ranch, CO
05.2009 - 09.2013
Team Account Sales Manager
The Soccer Stop
09.2005 - 05.2009
Bachelor of Science - Restaurant and Resort Management
Colorado State University