Zach Reynolds
Boyd,Texas
Summary
Dynamic leader with a proactive safety mindset and risk management expertise, successfully enhanced customer satisfaction at Decatur Tire. Proven track record in training teams and optimizing operations, resulting in improved service quality and reduced overhead costs. Skilled in strategic task assignment and problem-solving, fostering a productive and organized work environment.
Overview
8
8
years of professional experience
Work History
Shop Forman
Decatur Tire Store
08.2023 - Current
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of customer property and equipment.
- Trained and coached employees to improve performance and skills.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Established and maintained a system for organizing and obtaining shop supplies and essential equipment for daily operation.
- Established relationships with new venders to obtain higher quality equipment and materials to improve quality of services provided.
- Lowering overhead cost
- Deal directly with costumers regarding services desired, establishing true need, and explaining services preformed
Manager
Discount Tire
05.2017 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
John H. Guyer High School
Denton, TX05-2019
Skills
- Risk management expertise
- Workplace hazard management
- Proactive safety mindset
- Strategic task assignment
- Customer satisfaction
- Problem solving
- Leadership
Timeline
Shop Forman
Decatur Tire Store
08.2023 - Current
Manager
Discount Tire
05.2017 - 08.2023
High School Diploma -
John H. Guyer High School
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