Summary
Overview
Work History
Education
Skills
Websites
Volunteer Work
Timeline
Generic

Zach Russell

Dekalb,IL

Summary

A determined and hardworking student seeking a Sales or Management Position. Customer-centered Business Manager bringing a broad background in project management, customer relations, and continuous improvement. Demonstrated skills in developing and deepening internal and external relationships. A practiced analytical person with a technologically savvy nature and expert in Microsoft Excel. Looking to expand my knowledge while providing value to a business or organization. Looking for an opportunity to prove my value to a company. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

6
6
years of professional experience

Work History

PRO SHOP CLERK

River Heights Golf Course
Dekalb, Illinois
04.2021 - Current
  • Organized food preparation and stocking of food products
  • Answered phone calls and set up dates and times with customers requesting tee times and banquet rentals
  • Opened/Closed golf course and managed all the money made from the course from that day
  • Was responsible for training new hires.

Executive Suites Intern

Milwaukee Brewers, MLB Delaware North
Milwaukee, Wisconsin
05.2022 - 08.2022
  • Prepared Executive/Luxury Suites for each homestand as well as gameday with food and drink
  • Operated our work team before the game on who was working what sections of the stadium and their gameday responsibilities
  • In charge of sections of the luxury suites during game days had to cater to many customers' needs during chaotic times.

DELI CLERK

Hy-Vee Grocery Store
Sycamore, Illinois
08.2018 - 08.2021
  • Communicated effectively with customers and co-workers
  • Organized food preparation and assembly to maintain customer satisfaction with food
  • Managed night crew workers.

Education

Bachelor of Science Degree Corporate Communications Business Administration -

Northern Illinois University
DeKalb, IL
12.2025

High School Diploma -

Dekalb High School
Dekalb, IL
05.2020

Skills

  • Relationship building
  • Microsoft Excel
  • Critical Thinker
  • Very strong work ethic
  • Organizational skills
  • Conflict resolution
  • Customer service
  • Adaptability

Volunteer Work

Business Leadership Academy | 08/2019-05/2020

· Student-led organization that helps young men and women grasp an understanding of business in the real world.

· Met prominent members of the community and discussed policies, problems, and career opportunities within the

corporate structure.

Volunteer Assistant Basketball Coach-Dekalb High School 2022-23

Timeline

Executive Suites Intern

Milwaukee Brewers, MLB Delaware North
05.2022 - 08.2022

PRO SHOP CLERK

River Heights Golf Course
04.2021 - Current

DELI CLERK

Hy-Vee Grocery Store
08.2018 - 08.2021

Bachelor of Science Degree Corporate Communications Business Administration -

Northern Illinois University

High School Diploma -

Dekalb High School
Zach Russell