Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zach Schliesmayer

Salem

Summary

Dynamic Sales Supervisor with a proven track record at Franz Bakery, excelling in sales strategy development and employee performance management. Achieved significant sales growth by coaching teams and implementing effective selling techniques. Skilled in market analysis and fostering client relationships, driving customer loyalty and satisfaction.

Overview

19
19
years of professional experience

Work History

Sales Supervisor

Franz Bakery
12.2024 - Current
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Worked jointly with team members to assist with closing sales and cross-selling products and services.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Analyzed sales data to set quotas and assess potential areas of growth.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Monitored daily sales performance and provided feedback to each team member.
  • Developed and implemented strategies to increase sales and improve customer service.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
  • Communicated customer feedback and complaints to team members to promote proper resolution.
  • Trained and coached sales team members on best practices for customer service and sales techniques.
  • Developed and enforced policies and procedures for compliance with company policies.
  • Maintained up-to-date knowledge of products and services offered to customers.
  • Improved productivity of customer service team by leading training initiatives and revamping schedules.
  • Developed and implemented incentive programs to increase sales and customer loyalty.
  • Facilitated regular team meetings to discuss challenges, successes and strategies.

Sales Supervisor

Franz Bakery
04.2018 - 12.2024
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Scheduled and monitored sales team members' workloads to meet customer needs.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Coordinated with other departments to provide smooth execution of sales initiatives.
  • Assisted sales team members in developing customer relationships, and building customer loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Analyzed sales data to set quotas and assess potential areas of growth.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Monitored daily sales performance and provided feedback to each team member.
  • Developed and implemented strategies to increase sales and improve customer service.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
  • Facilitated regular team meetings to discuss challenges, successes and strategies.
  • Developed and implemented incentive programs to increase sales and customer loyalty.
  • Improved productivity of customer service team by leading training initiatives and revamping schedules.
  • Maintained up-to-date knowledge of products and services offered to customers.
  • Developed and enforced policies and procedures for compliance with company policies.
  • Trained and coached sales team members on best practices for customer service and sales techniques.
  • Communicated customer feedback and complaints to team members to promote proper resolution.

Route Sales Relief

Franz Bakery
08.2016 - 04.2018
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked effectively in fast-paced environments.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Skilled at working independently and collaboratively in a team environment.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Managed time efficiently in order to complete all tasks within deadlines.

Merchandiser

Franz Bakery
03.2016 - 08.2016
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Verified products appeared at correct locations in proper quantities.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Answered customer questions regarding store merchandise, product information, and pricing.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Monitored store traffic and customer engagement to determine display effectiveness.
  • Developed merchandising strategy to efficiently move overstock.

Lead Clerk

WinCo Foods
08.2006 - 03.2016
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Coordinated and scheduled meetings and appointments.
  • Monitored and tracked budgets and expenses.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Compiled and analyzed data to produce reports.
  • Assisted with onboarding of new employees.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Education

High School Diploma -

Mckay High School
Salem, OR
06-2005

Skills

  • Report writing and budgeting
  • Sales team assistance
  • Sales team oversight
  • Goals and performance
  • Employee performance management
  • Performance tracking
  • Sales enablement
  • Tracking sales metrics
  • Problem-solving
  • Operations
  • Process improvement
  • Goal setting
  • Effective selling techniques
  • Brand promotion
  • Merchandise placement and displays
  • Sales coaching
  • Sales training
  • Inventory control
  • Client acquisition
  • Market analysis
  • Order management
  • Expense control
  • KPI tracking
  • Sales reporting
  • Meeting quotas
  • Sales strategies
  • Scheduling
  • Store appearance and merchandising
  • Sales strategy development

Timeline

Sales Supervisor

Franz Bakery
12.2024 - Current

Sales Supervisor

Franz Bakery
04.2018 - 12.2024

Route Sales Relief

Franz Bakery
08.2016 - 04.2018

Merchandiser

Franz Bakery
03.2016 - 08.2016

Lead Clerk

WinCo Foods
08.2006 - 03.2016

High School Diploma -

Mckay High School

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