Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zach Theobald

Lawrenceburg,IN

Summary

Dedicated and results-driven professional with a proven track record in building strong client relationships through effective communication and interpersonal skills. Passionate about marketing, with hands-on experience in outside sales. Eager to take on new challenges, bringing motivation and a strategic mindset to drive success in dynamic environments.

Overview

5
5
years of professional experience

Work History

Account Executive

Relay Express, Inc
09.2022 - Current
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Leveraged CRM to collect, organize and manage sales data and customer information.
  • Distributed marketing materials to existing and prospective clients to promote products and services.
  • Prepared additional quotes for current clients to upsell products and services.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Worked closely with internal stakeholders to ensure timely delivery of products or services, resulting in high levels of client satisfaction.
  • Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Contributed to event marketing, sales and brand promotion.
  • Achieved or exceeded company-defined sales quotas.

Inside Sales Representative

Relay Express, Inc
12.2021 - 09.2022
  • Answered customers' questions regarding service types, pricing, and account information.
  • Collaborated with outside sales representatives, marketing and other departments to generate prospects.
  • Managed friendly and professional customer interactions.
  • Used CRM software to maintain detailed contact logs and account records for outside sales representatives.
  • Set up new accounts, established customer credit and set up payment methods.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Collaborated with marketing team to develop targeted promotional campaigns that drove increased engagement from prospective customers.
  • Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
  • Expanded market reach by researching potential clients and initiating contact via phone or email to generate interest in company offerings.
  • Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
  • Created a supportive and motivating team environment, celebrating achievements and fostering collaboration among members.
  • Quoted prices, credit terms and other bid specifications.
  • Contributed to team objectives in fast-paced environment.
  • Attended monthly sales meetings and quarterly sales trainings.

Student Intern

Relay Express, Inc.
02.2021 - 12.2021
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Gained operational knowledge and supported departmental needs.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Performed administrative duties and staff support tasks.
  • Completed research, compiled data, and assisted in timely reporting.
  • Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
  • Improved organizational efficiency by streamlining documentation processes and maintaining organized digital files.
  • Supported marketing efforts through content creation and social media management, resulting in higher brand visibility.
  • Demonstrated adaptability by learning new software programs and tools quickly, enhancing overall efficiency within the intern role.
  • Collaborated effectively with diverse teams, promoting a positive work environment conducive to achieving shared goals.
  • Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
  • Gained exposure to various aspects of the industry through active participation in company events and training sessions during the internship period.
  • Sorted and organized files, spreadsheets, and reports.
  • Developed and maintained relationships with key internal stakeholders.
  • Collected, arranged, and input information into database system.

Associate

Harrison Premier Fitness
01.2019 - 02.2021
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Managed customer relations through communication and helpful interactions.
  • Created promotional materials to advertise products and services.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided product price information to customers.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Associate

Amazon
03.2020 - 07.2020
  • Manually loaded and unloaded materials from pallets, skids, or other transport vehicles.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Education

Bachelor of Arts - Business Administration

Thomas More University
Cincinnati, OH
12.2021

No Degree - Sports Marketing

Ball State University
Muncie, IN

Skills

  • Face-to-Face Sales
  • Cold Calling
  • Marketing
  • Communication
  • Social Media Marketing
  • Brand Marketing
  • B2B Marketing
  • Relationship Building
  • Customer Satisfaction

Accomplishments

2023: My dedication translated into a significant achievement, where I spearheaded initiatives resulting in a remarkable $266,000 increase in new revenue. This accomplishment underscores my strategic approach to sales and marketing, highlighting my ability to generate substantial business growth while maintaining a steadfast focus on client satisfaction.

Timeline

Account Executive

Relay Express, Inc
09.2022 - Current

Inside Sales Representative

Relay Express, Inc
12.2021 - 09.2022

Student Intern

Relay Express, Inc.
02.2021 - 12.2021

Associate

Amazon
03.2020 - 07.2020

Associate

Harrison Premier Fitness
01.2019 - 02.2021

Bachelor of Arts - Business Administration

Thomas More University

No Degree - Sports Marketing

Ball State University

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Zach Theobald