Connor Martin
San Diego,CA
Summary
Experienced professional in ticket sales and customer service, recognized for strong collaboration with team members and consistent achievement of results. Highly reliable and adaptable to changing needs, with expertise in cash handling, customer interaction, and problem-solving. Demonstrated ability to maintain high standards and deliver exceptional service.
Overview
16
16
years of professional experience
Work History
50/50 Raffle Sales Associate
San Diego Padres Foundation
03.2022 - Current
- Ensure accurate cash handling and timely reporting, maintaining accountability for all transactions.
- Manage inventory of raffle tickets efficiently, preventing shortages or discrepancies during peak selling periods
- Develop innovative strategies for engaging passersby in conversations about the raffle opportunity while maintaining a professional demeanor
- Assist with the promotion of upcoming raffle events, generating excitement and anticipation among potential participants
- Achieve consistent success by adapting sales techniques based on individual customer preferences and interests
- Maintain thorough knowledge of raffle rules and regulations, ensuring compliance at all times during ticket sales activities
- Boost customer engagement by providing friendly and efficient service during raffle ticket sales
Street Team Member (Seasonal)
San Diego Gulls
10.2023 - 04.2024
- Setup arena for all Gulls home games including hanging signage, setting up tables/chairs, and replenishing supplies as needed
- Assisted, as necessary, with other departmental promotional/community events (i.e. Community Relations, Sales, Corporate Partnerships, etc.)
- Worked all Gulls home games and assist with promotional giveaways as needed
- Responsible for data cultivation through “register to win” entries and responsible for completing post event wrap up forms after every event
- Generated increased consumer interest with engaging product demonstrations and interactive activities
- Maintained accurate records of marketing materials distributed, allowing for better inventory management and planning for future events
Delivery Driver
SD TapRoom
10.2021 - 08.2022
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty
- Navigated efficiently through various routes for timely food deliveries
- Enhanced customer satisfaction by delivering orders promptly and accurately
Sales/Production
Pacific Beach Peanut Butter
08.2013 - 03.2020
- Responsible for the retail sales of Pacific Beach Peanut Butter products at local farmers markets within the San Diego market
- Greeted customers in a timely fashion, while quickly determining their needs
- Set up farmers market vendor displays and booth
- Managed company vehicle while keeping it stocked with product
- Drove company vehicle to shop/markets
- Manufactured peanut butter in kitchen as needed
- Executed cash/card transactions quickly and accurately while managing cashbox and product
Line/Barista
Panera Bread
07.2011 - 06.2013
- Team player while performing multiple roles as needed
- Responsible for serving food, preparing dining room, and fulfilling customer requests
- Prepared customer orders to exact standards and specifications of the customer and Panera Bread
- Displayed enthusiasm and knowledge about the restaurant’s menu and products
- Routinely supported other areas of the restaurant as requested, including answering phones, dishwashing, and bussing
Carry Out/Delivery Driver
Gino’s East Pizza
09.2008 - 10.2009
- Answered phones and recorded customer orders
- Greeted customers in a friendly manner while packaging their carryout orders
- Assisted with food preparation
- Identified customer needs and opportunities to order additional product while coordinating deliveries
- Delivered food within a 10-mile radius of restaurant
- Planned and followed the most efficient routes for delivering food
Education
Elgin Community College
Elgin, IL05.2011
Northern Illinois University
Dekalb, Il12.2010
High School Diploma -
Dundee Crown High School
Carpentersville, IL06.2010
Skills
- Customer service
- Time management
- Problem solving
- Teamwork
- Critical thinking
- Communication
- Interpersonal skills
- Leadership
- Management skills
- Multi-tasking strength
Timeline
Street Team Member (Seasonal)
San Diego Gulls
10.2023 - 04.2024
50/50 Raffle Sales Associate
San Diego Padres Foundation
03.2022 - Current
Delivery Driver
SD TapRoom
10.2021 - 08.2022
Sales/Production
Pacific Beach Peanut Butter
08.2013 - 03.2020
Line/Barista
Panera Bread
07.2011 - 06.2013
Carry Out/Delivery Driver
Gino’s East Pizza
09.2008 - 10.2009
Northern Illinois University
High School Diploma -
Dundee Crown High School
Elgin Community College
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