Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

ZACH YUHASZ

Flat Rock

Summary

Dynamic Service Advisor at Fox Motors with a proven track record in customer service and sales. Expert in delivering precise repair estimates and cultivating strong client relationships. Adept at problem-solving and training, driving revenue growth through exceptional service and effective communication. Committed to enhancing team performance and customer satisfaction. Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include sales, project management, team leading, organization and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency. Seasoned Hockey Trainer known for unparalleled productivity and efficiency in coaching tasks. Possess specialized skills in player development, strategic game planning, and performance analysis. Excel in communication, leadership, and motivational techniques to enhance team dynamics and individual athlete growth.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Service Advisor

Fox Motors
Taylor
10.2023 - Current
  • Delivered accurate estimates for repair costs, labor times, and parts prices to customers.
  • Prepared invoices for services rendered and ensured prompt payment collection.
  • Utilized technical knowledge to diagnose issues and implement effective resolutions.
  • Processed special orders via phone and in-person, driving monthly revenue growth.
  • Compiled detailed reports on sales volumes, product performance, and customer satisfaction.
  • Reviewed completed service orders to verify compliance with dealership standards.
  • Cultivated strong customer relationships through exceptional service delivery.
  • Anticipated customer needs to boost productivity and enhance service levels.

Goaltending Director

Downriver Hockey Academy
Trenton
08.2015 - Current
  • Analyzed game footage of goalies to identify areas for improvement in positioning and movement.
  • Created drills designed to increase the speed of reaction times and accuracy of shot blocking.
  • Developed and implemented individualized training programs for goaltenders to improve their technique, agility and strength.
  • Worked with goaltenders on proper stretching techniques before practice or games.
  • Organized goalie clinics for teams at all levels of play from beginner to elite level.
  • Communicated regularly with parents about the progress their child was making as a goalie both physically and mentally.
  • Advised players on ways to develop better communication skills with teammates while defending against an offensive rush.
  • Provided feedback after each practice or game session so that goalies knew what they needed to do differently next time around.
  • Assisted goalies in developing a pre-game routine that would help them stay focused on the task at hand.
  • Instructed players on the importance of mental preparation prior to each game or practice session.
  • Worked with boosters, parents, and school administrators to handle support functions.
  • Attended events of prospective players, met with families, and presented recruitment proposals.
  • Adapted coaching techniques to meet the diverse needs and learning styles of players.

Team Leader

Jeep Plant
Toledo
08.2013 - 09.2023
  • Maintained a positive work environment that promoted collaboration between team members.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Ensured compliance with all safety regulations in the workplace.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Maintained daily inventory to facilitate successful material distribution.
  • Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
  • Oversaw training and development programs to enhance team skills and knowledge.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Negotiated with vendors and suppliers to secure favorable terms and improve bottom-line results.

Shipping and Receiving Clerk

UPS
Taylor
06.2012 - 07.2013
  • Inspected outgoing packages for damage before sealing them up for shipment.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Maintained a clean work area by sweeping, dusting, mopping.
  • Ensured compliance with safety regulations related to hazardous materials handling.
  • Utilized RF scanners to track movements of inventory within the warehouse environment.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Operated computers to access information related to shipping activities.

Assistant Greenskeeper

Troon North Country Club
Scottsdale
08.2010 - 02.2012
  • Participated in training sessions related to agronomy practices, environmental regulations.
  • Removed debris from golf course grounds; disposed of trash in designated area.
  • Provided support during tournaments or special events; set up flags, ropes.
  • Performed minor repairs on equipment used for greens keeping tasks such as mowers, blowers and irrigation systems.
  • Prepared irrigation systems for seasonal use; monitored water levels throughout season.
  • Planted trees and shrubs around golf course per design specifications.
  • Operated a variety of powered equipment such as tractors, utility vehicles, aerators, sprayers and spreaders.
  • Raked bunkers after play; smoothed out surfaces with rake or shovel.
  • Inspected greens for pests or diseases; reported any findings to supervisor.
  • Repaired divots on fairways using seed mixtures as needed.
  • Maintained turf areas by applying fertilizers and herbicides according to established schedules.
  • Assisted in the preparation of tee boxes prior to tournaments or events.
  • Improved appearance of greens and planted new trees and shrubbery.
  • Maintained both two-cycle and four-cycle equipment used in regular greenskeeping.
  • Kept appearance of turf neat and professional with daily mowing, trimming and maintenance.

General Laborer

City of Southgate DPW
Southgate
05.2005 - 08.2008
  • Performed general maintenance duties such as painting walls or installing insulation.
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Weeded flower beds, removed debris from lawns, and raked leaves.
  • Operated riding mowers to cover large areas more quickly than with push mowers.

Education

Fire Safety/Hazmat Awareness - Fire Fighting/Hazmat

Wayne County Fire Academy
Taylor, MI
06-2009

High School Diploma -

Southgate Anderson High School
Southgate, MI
06-2007

Skills

  • Team leadership and management
  • Customer service and support
  • Time management and organization
  • Training and development
  • Problem solving and resolution
  • Effective communication
  • Decision making
  • Dependability and responsibility
  • Coaching and supervision
  • Sales skills and commissions

Affiliations

  • Avid golfer
  • Mens hockey goaltender

Accomplishments

  • 2004 Kalamazoo Central Top Goaltender Award
  • Employee of the month in first two months at Fox Motors

Certification

  • Certified fire fighter in fire 1 and fire 2
  • Certified hazmat first responder

Timeline

Service Advisor

Fox Motors
10.2023 - Current

Goaltending Director

Downriver Hockey Academy
08.2015 - Current

Team Leader

Jeep Plant
08.2013 - 09.2023

Shipping and Receiving Clerk

UPS
06.2012 - 07.2013

Assistant Greenskeeper

Troon North Country Club
08.2010 - 02.2012

General Laborer

City of Southgate DPW
05.2005 - 08.2008

Fire Safety/Hazmat Awareness - Fire Fighting/Hazmat

Wayne County Fire Academy

High School Diploma -

Southgate Anderson High School

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