Zach Zeckser
Blackhawk,CO
Summary
Knowledgeable in component sales with solid background as sales manager and inventory purchasing. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrates strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Owner/Operator Technician
ZZ Mountain LLC
07.2021 - Current
- Provided do-it-all services with a wide range of repairs, remodeling, custom builds and property management for both residential clients and commercial.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Insured customer satisfaction by providing high-quality services and timely communication.
- Acted as liaison for any warranty claims and additional services.
- Negotiated contracts with vendors to secure favorable terms for the business and customers.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Contributed positively to the local community through involvement in various charitable practices.
Sales Manager
ChipNet USA
08.2004 - 01.2021
- Managed day to day business operations for purchasing and sales.
- Maintained relationships with customers and found new ones by identifying needs, offering appropriate services and consistent followups.
- Handled customer relations issues, enabling quick resolution, client satisfaction and long-lasting customer relationships.
- Led a successful sales team by providing training, motivational coaching and performance-based incentives.
- Developed comprehensive product knowledge, enabling tailored solutions for clients specific needs.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Worked together with mentoring company (IBM) and company management to develop company wide ISO certification.
- Led procurement team by training staff and overseeing purchasing decisions.
- Negotiated contracts with suppliers, ensuring the best pricing, quality and terms for company profitability.
- Developed long-term relationships with key suppliers to maintain quality standards and secure competitive pricing.
- Reduced lead times through effective vendor management and close monitoring of production schedules, ensuring on-time delivery of goods.
Education
High School Diploma -
Topeka High School
Topeka, KS01-1994
Skills
- Dependable and reliable
- Multitasking
- Customer Relationship Management
- Negotiation, Purchasing and planning
- Time management/Project Management
- Problem-solving aptitude
- Communication
- Quality Control
- Adapt to diverse groups
- Prospecting and Cold-calling
- Customer Retention
- Adaptability
Timeline
Owner/Operator Technician
ZZ Mountain LLC
07.2021 - Current
Sales Manager
ChipNet USA
08.2004 - 01.2021
High School Diploma -
Topeka High School
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