Zachary Brown
Joppa,MD
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and dedication to maximize his work.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Wawa
08.2025 - Current
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Adapted quickly to changing customer demands and workflow priorities in fast-paced settings.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Robotics Team Member
Joppatowne High School Club
03.2024 - Current
- Assisted in organizing club events and activities to enhance student engagement.
- Collaborated with peers to develop promotional materials for club initiatives.
- Mentored new members in club processes and responsibilities, fostering a collaborative environment.
- Learned all required tasks quickly to maximize performance.
Treat Team Member
Rita's Ice
05.2025 - 09.2025
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Prepared and served ice cream products following company recipes and quality standards.
- Displayed strong communication skills when interacting with both coworkers and customers, fostering a positive work atmosphere.
- Utilized creative problem-solving abilities to address unique customer requests or special orders with ease.
Education
Associate of Science - Computer And Information Systems
Harford Community College
Bel Air, MD05-2026
Associate of Science - Computer And Information Systems
P-TECH (Pathways in Technology Early College High School)
Joppa, MD05-2026
Skills
- Collaborative teamwork
- Workflow optimization
- Effective communication
- Innovative problem resolution
- Quick adaptability
- Technical coding skills
- Performance optimization
- Effective multitasking
Timeline
Customer Service Associate
Wawa
08.2025 - Current
Treat Team Member
Rita's Ice
05.2025 - 09.2025
Robotics Team Member
Joppatowne High School Club
03.2024 - Current
Associate of Science - Computer And Information Systems
Harford Community College
Associate of Science - Computer And Information Systems
P-TECH (Pathways in Technology Early College High School)