Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zachari Harouche

BOCA RATON,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Server/Bartender/Banquet Captain/Key Manager

City Fish Market
04.2017 - Current
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Cashier/Grocery Stocker

Publix
08.2016 - 03.2018
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Crew Leader

MCDONALDS
10.2014 - 11.2016
  • Developed a strong sense of teamwork among crew members through regular communication and team building activities.
  • Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
  • Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
  • Learned valuble verbal communication and customer service skills
  • Managed and trained new employees as crew trainer

Education

BBA - Minor in Accounting

Florida Atlantic University
Boca Raton, FL
07.2023

Skills

  • Decision-Making
  • Item promotion
  • Professional Appearance
  • Foreign language proficiency
  • Team Leadership
  • Reliable and Responsible
  • Exceptional customer service
  • High Energy and Stamina
  • Relationship Building
  • Strong Work Ethic

Languages

Greek
Native or Bilingual
French
Limited Working
English
Native or Bilingual

Timeline

Server/Bartender/Banquet Captain/Key Manager

City Fish Market
04.2017 - Current

Cashier/Grocery Stocker

Publix
08.2016 - 03.2018

Crew Leader

MCDONALDS
10.2014 - 11.2016

BBA - Minor in Accounting

Florida Atlantic University

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Zachari Harouche