Monroe, NY • 646-498-3036 • Zachariam.official@gmail.com
PROFESSIONAL EXPERIENCE
Kiryas Joel Public Safety Department
| Monroe, NY
Public Safety Officer / Dispatcher | 2020 – Present
Respond to emergency and non-emergency calls while maintaining clear communication with police, fire, EMS, and field personnel.
Dispatch officers and emergency responders using computer-aided dispatch (CAD) systems and radio communications.
Monitor public safety incidents and coordinate rapid response to ensure community safety.
Prepare accurate incident reports, logs, and documentation while maintaining confidentiality.
Assist with traffic control, public events, emergency situations, and community outreach initiatives.
Train newly hired officers and dispatchers on department procedures, radio protocols, and emergency response operations.
Maintain composure during high-pressure situations while prioritizing multiple incidents simultaneously.
Recognized for professionalism, reliability, and strong decision-making skills in fast-paced environments.
Allied Universal Security Services
| New York
Security Professional / Guard Trainer | 2025 – current
Provided security services for commercial and residential properties while ensuring compliance with company policies.
Conducted patrols, monitored surveillance systems, and responded to security incidents.
Assisted supervisors and site managers with scheduling, incident documentation, and daily operations.
Trained new security officers on post orders, emergency procedures, customer service, and safety protocols.
Helped improve team performance through coaching and mentorship of newly hired personnel.
Maintained detailed reports and communicated effectively with management and clients.
Orange County Transit
Bus Monitor | New York 2023 – 2024
Ensured the safety and well-being of students during transportation.
Assisted drivers with maintaining order and enforcing safety procedures.
Communicated effectively with parents, school staff, and transportation personnel.
Responded calmly and professionally to behavioral and emergency situations.
Assisted students with boarding, exiting, and special accommodations as needed.
CORE SKILLS
Emergency Dispatch Operations
Public Safety & Security
Incident Reporting
Radio Communications
CAD Systems
Conflict Resolution
Crisis Management
Leadership & Team Training
Emergency Response
Customer Service
Surveillance & Patrol
Report Writing
Microsoft Office Suite
Problem Solving
Time Management
CERTIFICATIONS
CPR & First Aid
Security Guard License
EDUCATION
High School Diploma Monroe Woodbury High School
Some college
University of phoenix
Experience
Five years of public safety and emergency dispatch experience.
One year of security experience with leadership and officer training responsibilities.
One year of public transportation safety experience.
Experienced working in high-stress, fast-paced environments requiring sound judgment and professionalism.
Strong interpersonal communication and understanding
Vigilant Security Professional known for high productivity and efficiency in task completion. Skilled in risk assessment, surveillance technology, and emergency response coordination. Excel at critical thinking, problem-solving, and communication to ensure safety and security in challenging environments. Committed to continuous learning and adapting to evolving security landscapes.
Talented security specialist adept at evaluating visitors, shipments and supplies for security issues. Disciplined and hardworking team player with superior skills in observing behavior, managing conflicts and solving problems gained several-year career in security.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Security Professional
Allied Universal Security Services
Spring Valley
10.2025 - Current
Monitored premises to ensure safety and security protocols were followed.
Conducted regular patrols to identify and address potential security risks.
Assisted in managing access control at entry points for authorized personnel only.
Responded promptly to alarms and emergency situations following established procedures.
Documented incidents and prepared reports for management review and action.
Collaborated with team members to enhance security measures and procedures.
Participated in training sessions to learn about safety protocols and equipment usage.
Provided excellent customer service while interacting with staff and visitors daily.
Supervised property entrances and exits and monitored employee safety.
Demonstrated strong attention to detail and accuracy when providing information to Security Management.
Recorded required data for incident reports and files.
Conducted security assessments to identify vulnerabilities and risks in the system.
Ensured compliance with applicable laws, regulations and organizational policies regarding data protection and privacy issues.
Analyzed system logs regularly to detect anomalies that may indicate a potential threat or vulnerability.
Trained new security officers on safety protocols and company standards.
Collaborated with other departments such as IT and HR to ensure appropriate levels of security are maintained across the organization.
Performed periodic reviews of existing security systems to ensure compliance with industry standards.
Monitored network traffic for suspicious activities and responded appropriately to incidents.
Implemented new security protocols to prohibit trespassing and increase safety.
Responded promptly to requests from users related to their access rights or privileges.
Demonstrated public safety dedication by patrolling community events.
Worked closely with senior management in order to develop an effective risk mitigation plan.
Oversaw highly effective security team and managed scheduling and resource allocation.
Developed and implemented training methods to promote improved officer performance.
Performed audits and inspections of facility to locate potential threats.
Ran routine security checks, suggesting improvements as necessary.
Responded to incidents of workplace violence and unruly behavior on company property.
Performed security clearance processing for company employees.
Maintained updated knowledge of law enforcement tactics, policies and procedures.
Monitored internal and external company communication and reported abnormalities.
Scheduled routine maintenance and updates on security programs, cameras and other devices.
Gathered data from daily logs and incident reports to locate security weaknesses.
Ran background checks on newly hired employees and job candidates.
Supervised network activity and security camera footage to locate potential threats.
Designed and utilized data recovery and asset protection plans.
Implemented security software, programs and firewalls to minimize cybersecurity threats.
Maintained records of security incidents and responses for auditing and improvement purposes.
Conducted risk assessments for new projects or changes in the operational environment.
Monitored CCTV and alarm systems for signs of unauthorized access or breaches.
Investigated security breaches and reported findings to management with recommendations for improvement.
Advised senior management on security best practices and emerging threats.
Monitored security cameras to identify and respond to suspicious activity.
Maintained high levels of alertness throughout shifts.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Provided friendly and professional assistance to employees, visitors and customers.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Adhered to daily patrol schedules to support consistent security presence throughout property.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Identified suspicious activity to determine appropriate response.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Explained security protocols to employees and guests to promote readiness for emergency situations.
Public Safety Officer
Public Safety Department
Kyrias Joel
08.2022 - Current
Monitored premises for safety and security compliance.
Assisted in emergency response procedures and drills.
Patrolled assigned areas to deter and detect suspicious activities.
Reported safety hazards and incidents to supervisory staff promptly.
Enforced regulations and policies to maintain a safe environment.
Provided assistance to visitors and staff during emergencies.
Maintained clear communication with local law enforcement agencies.
Conducted routine inspections of safety equipment and facilities.
Communicated effectively via radio transmissions with other officers while patrolling assigned area.
Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
Enforced university policies pertaining to vehicle registration violations and noise disturbances.
Enforced traffic and parking regulations.
Inspected buildings and grounds to detect signs of intrusion or vandalism.
Prepared detailed incident reports following investigations.
Verified identification cards from visitors entering restricted areas.
Drafted investigation and incident reports and submitted to appropriate personnel.
Ensured compliance with safety regulations and policies by performing daily inspections of the facility.
Attended training sessions related to public safety issues such as first aid and CPR certification courses.
Investigated suspicious activities, disturbances, thefts, or other criminal activity.
Interacted professionally with students, faculty members, staff members, visitors, vendors and contractors in a courteous manner.