Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zachariah Bliss

Kenosha,WI

Summary

Highly motivated worker with 10 years of team management experience and a desire to take on new challenges. I bring strong work ethic, adaptability, and exceptional interpersonal skills. I am proficient at working effectively, unsupervised, and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

IT Service Desk Analyst

Randstad
Kenosha, Wisconsin
02.2024 - Current
  • Resolved technical issues using remote desktop tools and ticketing systems.
  • Collaborated with team members to troubleshoot hardware and software problems.
  • Assisted users with account setups, password resets, and access requests.
  • Performed routine maintenance and software updates on support tools and customer systems.
  • Provided end-user training on new technologies as needed.

Warehouse Manager

UwU Market
Richardson, Texas
08.2022 - 02.2024
  • Managed daily warehouse operations to ensure efficient product flow.
  • Coordinated shipping and receiving processes for timely deliveries.
  • Assisted in optimizing the layout for improved workflow and space utilization.
  • Supported the repair of industrial machinery, including industrial printers, heat presses, and computers.

Job Coach

Zion Benton High School
Zion, Illinois
08.2014 - 07.2022
  • Collaborated with local businesses to secure internship opportunities for students.
  • Traveled to work locations to provide hands-on training, direct supervision, and support to students.
  • Engaged students and provided support through coaching, feedback, and skills development exercises.
  • Maintained accurate records of services provided to each student, including progress notes and case histories.
  • Advocated on behalf of the students to employers, ensuring fair treatment, and workplace accommodations.
  • Identified and resolved barriers to employment through one-on-one coaching and support.

Education

High School Diploma -

Indian Trail Academy
Kenosha, WI
06-2011

Skills

  • Remote troubleshooting
  • User training
  • Problem solving
  • Effective communication
  • Team collaboration
  • Workflow optimization
  • Attention to detail

References

References available upon request.

Timeline

IT Service Desk Analyst

Randstad
02.2024 - Current

Warehouse Manager

UwU Market
08.2022 - 02.2024

Job Coach

Zion Benton High School
08.2014 - 07.2022

High School Diploma -

Indian Trail Academy

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