Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ZACHARIAH DINOLFO

Valrico,FL

Summary

Highly-motivated employee with a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Positive and upbeat, makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host

Cracker Barrell
Valrico, FL
01.2024 - Current
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided excellent customer service by anticipating customer needs.
  • Took reservations over phone and in person.
  • Greeted guests upon arrival and provided them with menus.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Notified server after seating parties in section to facilitate prompt service.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.

Host

Rizzos kitchen
Valrico, FL
02.2022 - 08.2022
  • Greeted guests upon arrival and provided them with menus
  • Maintained cleanliness of lobby area, including wiping down tables and chairs
  • Ensured compliance with health and safety regulations within the restaurant
  • Served as point-of-contact for resolving guest complaints or special requests
  • Inspected dining areas for any damages or defects
  • Provided excellent customer service by anticipating customer needs
  • Resolved conflicts between customers when necessary
  • Assisted other departments when needed such as bussing tables or delivering food orders
  • Explained QR code scanning for electronic menu access
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty
  • Greeted customers, answered questions and recommended specials to increase profits
  • Built positive relationships with other front-of-house and kitchen staff
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Education

Durant High School
05.2026

ServSafe Food Protection Manager: Culinary Arts

American National Standards Institute
10.2023

Food Safety Manager: Culinary Arts

National Registry of Food Safety Professionals
02.2023

Skills

  • Server Support
  • Team Collaboration
  • Guest Relations
  • Menu Board Art
  • Front of House Organization
  • Customer Service
  • Event Planning
  • Complaint Handling
  • Cleaning and Sanitation
  • Safe Food Handling
  • Item Promotion
  • Food Inspection
  • Positive and Professional
  • Restroom Servicing
  • Table Bussing
  • Table Setting Arrangements
  • Food Production
  • Special Dietary Requirements
  • Food Station Setup
  • Food Running
  • Guest Seating
  • Telephone reception
  • Reservation Management
  • Strong interpersonal skills

Certification

  • Food Safety Manager
  • ServSafe Food Protection Manager

Timeline

Host

Cracker Barrell
01.2024 - Current

Host

Rizzos kitchen
02.2022 - 08.2022

Durant High School

ServSafe Food Protection Manager: Culinary Arts

American National Standards Institute

Food Safety Manager: Culinary Arts

National Registry of Food Safety Professionals

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ZACHARIAH DINOLFO