Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Zachariah Johnson

State College,PA
Zachariah Johnson

Summary

Before anything ever really becomes a job or occupation to me ,its about the people you serve and the people you serve with. I pride myself on relationships and energy and i am always ready and willing to create the best experience for others while giving myself an opportunity to thrive as well. I also don't like to waste time so get in touch!!!

Authorized to work in the US for any employer

Overview

12
years of professional experience

Work History

The Pre-Game Barbershop

Barber Apprentice
01.2023 - Current

Job overview

  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Consulted with customers to understand hair cut, color and styling desires.
  • Advised clients on how best to care for hair and maintain health between visits.
  • Managed shop administration with attention to detail, including scheduling, ordering and customer service.
  • Distributed business cards outside of salon to generate new business.
  • Kept shop neat, professional and welcoming to guests of different backgrounds.
  • Answered incoming telephone calls and scheduled appointments for clients.

Wyndham Garden

Banquet Staff
11.2022 - 12.2022

Job overview

  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cleaned and maintained dining area and condiment stations.
  • Served meals to customers according to established guidelines.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Assessed meal preparation to check creation of special orders and cooking procedures.
  • Inspected dishes and utensils for cleanliness.
  • Assisted customers in selecting menu items, answering questions and providing general information.
  • Maintained clean and safe work environment.
  • Arranged food, utensils and condiments on trays to serve meals with necessary items.
  • Delivered food to guest tables with timeliness and efficiency.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Replenished condiments and other supplies at tables and service bars.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

RDB Construction/Home Improvement

Laborer
05.2022 - 09.2022

Job overview

  • Observed site safety rules to maximize protections for team members and equipment.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Pressure Washed Decks, Stone and Exterior of Homes
  • Maintained organized and clean work areas at all times on job sites.
  • Organized materials, tools, and equipment to supply team members.
  • Cleaned and maintained tools, equipment and worksites.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Used variety of hand and power tools to complete tasks.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Worked alongside team to accomplish work goals according to schedule.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Installed drywall, siding and other structural components.
  • Mixed and poured concrete for variety of projects.
  • Performed general housekeeping and cleaning tasks.
  • Identified and reported hazards on job sites to prevent accidents and injuries.

Mike's TV & Appliance, State College

Installer/warehouse/delivery

Job overview

  • Dollying boxes of appliances such as refrigerators, microwaves and ovens
  • Also, operating mechanical
  • Gate for delivery of appliances to customers' homes.

Wal Mart via, Temp Agency, State College

Stocking Associate
07.2021 - 09.2021

Job overview

  • Greeted customers and directed to requested products.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Orchestrated re-organization of stockroom merchandise to promote successful inventory and cycle counts.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Completed floor replenishment to guarantee customer satisfaction and size availability.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Maintained effective team member communication.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Answered queries and concerns and assisted customers with product selections.
  • Consistently lifted materials weighing as much as 30-50 pounds.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

GNC, State College

Retail Sales Associate/Cashier/customer service
08.2019 - 12.2020

Job overview

  • Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Operated POS terminals and cash drawer balancing.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Mentored new team members on sales software system operation.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Assisted customers by answering questions and fulfilling requests.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Delivered consistently accurate orders, special requests and menu alterations.

Papa John's

Pizza Delivery Driver/Prep Cook
03.2018 - 03.2019

Job overview

  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Maintained organized, safe and clean work areas and complied with company safety and security standards.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Inspected stocks to identify shortages, replenish supply of food delivery items and maintain consistent inventory.
  • Collaborated with customer service teams and management to resolve order issues or customer complaints.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
  • Anticipated customers' questions and complaints and skillfully handled concerns.
  • Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
  • Addressed issues and resolved customer complaints to establish trust and reliability.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.

Barber School Of Rockview

Barber Student
01.2013 - 11.2017

Job overview

  • Applied range of waxes, creams, gels and pomades to client hair to achieve style goals.
  • Consulted with customers to understand hair cut, color and styling desires.
  • Advised clients on how best to care for hair and maintain health between visits.
  • Worked with relaxers and other chemicals to change texture of clients hair.
  • Kept shop neat, professional and welcoming to guests of different backgrounds.
  • Completed quality haircuts and styling for men, women and children.
  • Monitored inventory and availability of supplies, tools and products to minimize delays.
  • Resolved guest complaints about service or style.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Used highlights and lowlights to customize client hair color to match preferences.
  • Managed shop administration with attention to detail, including scheduling, ordering and customer service.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Completed full and partial shaves with clippers and standard and straight razors.
  • Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Operated clippers and shears to create customized looks.
  • Styled hair according to customer preferences.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Cultivated reputation for excellent [Type] services and delivered top-quality results to clients.

Qdoba Mexican Eats

Prep Cook/Cook
10.2011 - 05.2012

Job overview

  • Measured and mixed ingredients according to precise recipes for best results.
  • Planned menus to estimate food and labor costs, ordering accurate quantities of ingredients and supplies.
  • Identified inefficiencies leading to improved productivity.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Prepared and served various food items in fast-paced [Type] environment.
  • Monitored food quality and presentation to maintain high standards.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Maintained food safety and sanitation standards.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

PSU, Bryce Jordan Center, State College

Stage Crew Member
05.2011 - 01.2012

Job overview

  • Managed compression, digitization and storage of audio and video data.
  • Supported live events with well-controlled lights, sound and video streaming.
  • Researched and presented various AV options to presenters and site managers.
  • Controlled video input for live conferences or performances and pre-recorded productions.
  • Collaborated with directors and camera crews to lay out filming sequences and equipment requirements.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Proven ability to learn quickly and adapt to new situations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Ran errands and provided general office support in a professional environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Education

American InterContinental University
Online

Associate's degree from Business Administration
08.2023

State College Area High School - State College
State College, PA

High school diploma
06.2008

Skills

  • Sales
  • Customer service
  • Hair Styling
  • Delivery Driver Experience
  • Maintenance
  • Tutoring
  • Pallet Jack
  • Warehouse Experience
  • Load & Unload
  • Retail Sales
  • Landscape Maintenance
  • English
  • Communication skills
  • Certifications and Licenses
  • Driver's License
  • Food Handler Certification
  • Responsible Driver
  • Customer Response
  • Dependability and Honesty
  • Sales and Promotions
  • Basic Math Skills
  • Team Goals
  • Refund Processing
  • Time Management
  • Clippers usage
  • Hairstyles knowledge
  • Customer safety
  • Product knowledge
  • Well-groomed appearance

Timeline

Barber Apprentice

The Pre-Game Barbershop
01.2023 - Current

Banquet Staff

Wyndham Garden
11.2022 - 12.2022

Laborer

RDB Construction/Home Improvement
05.2022 - 09.2022

Stocking Associate

Wal Mart via, Temp Agency, State College
07.2021 - 09.2021

Retail Sales Associate/Cashier/customer service

GNC, State College
08.2019 - 12.2020

Pizza Delivery Driver/Prep Cook

Papa John's
03.2018 - 03.2019

Barber Student

Barber School Of Rockview
01.2013 - 11.2017

Prep Cook/Cook

Qdoba Mexican Eats
10.2011 - 05.2012

Stage Crew Member

PSU, Bryce Jordan Center, State College
05.2011 - 01.2012

Installer/warehouse/delivery

Mike's TV & Appliance, State College

American InterContinental University

Associate's degree from Business Administration

State College Area High School - State College

High school diploma

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