Zachariah Joseph
Tampa
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in mass communications with background in crafting and implementing effective communication strategies. Experience includes managing public relations, coordinating events, and producing high-quality content for various platforms. Strengths include strong interpersonal skills, strategic thinking, and ability to adapt to fast-paced environments. Contributed significantly in enhancing brand image and improving audience engagement in previous roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Intern
National Independent Concessionaires Association
Tampa
09.2025 - 11.2025
- Assisted in developing marketing materials for industry events and conferences.
- Collaborated with team members to create social media content and campaigns.
- Designed promotional graphics using design software for outreach initiatives.
Customer Service Associate
Pizza Hut
Miami Gardens
12.2024 - 06.2025
- Handled cash transactions and processed payments accurately.
- Maintained cleanliness of dining area and kitchen space.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Lifeguard
P-Swap
Opa-locka
06.2023 - 08.2023
- Monitored pool area for safety and compliance with guidelines.
- Educated guests on water safety rules and proper swimming techniques.
- Maintained cleanliness of pool facilities and surrounding areas daily.
Customer Service Associate
Publix
Miami Lakes
07.2021 - 05.2023
- Followed policies and procedures to meet or exceed established performance requirements.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
Education
Bachelor of Arts - Mass Communications
University of South Florida
Tampa, FL05-2029
High School Diploma - AICE Bright Futures Diploma Recipient
American Senior High School
Hialeah, FL06.2025
Skills
- Communication skills
- Content creation
- Social media marketing
- Editing and proofreading
- Planning events
- Graphic design
- Customer service
- Project management
- Optimizing performance
- Event planning
Certification
- Certified Lifeguard, Red Cross, 2023, 2024
- Licensed in Adobe InDesign, 2023
- Licensed in Adobe Photoshop, 2023
- Licensed in 3D Printing, FIU, 2022
Timeline
Marketing Intern
National Independent Concessionaires Association
09.2025 - 11.2025
Customer Service Associate
Pizza Hut
12.2024 - 06.2025
Lifeguard
P-Swap
06.2023 - 08.2023
Customer Service Associate
Publix
07.2021 - 05.2023
Bachelor of Arts - Mass Communications
University of South Florida
High School Diploma - AICE Bright Futures Diploma Recipient
American Senior High School