Zachariah Kyle

Supervisor

Jet Jack Inc.

5020 Thoms Run Rd

06.2018 - 04.2025

Set specific goals for projects to measure progress and evaluate end results.
Prepared and presented reports on team performance, challenges, and achievements to senior management.
Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Developed strategies to improve team performance and productivity.
Tracked progress on projects and provided timely feedback to staff members.
Monitored employee attendance, addressing any punctuality or absenteeism issues.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Implemented strategies to take advantage of new opportunities.
Collaborated with other departments to coordinate workflow processes between teams.
Worked closely with human resources to support employee management and organizational planning.
Identified opportunities for process improvements, leading to cost reductions and increased productivity.
Oversaw quality control to identify inconsistencies and malfunctions.
Helped manage the team of around 20 employees, ensuring high productivity and quality standards were met.
Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Trained new employees on company policies, job duties, and performance expectations.
Participated in the safety committee monthly to ensure safety procedures where followed, and talk on any changes that would need to be made.
Operated a variety of equipment from excavators, skid steers, jet trucks, cctv/cutter trucks, etc.
Worked to acquire necessary certifications to further company goals, like my NASSCO license.