Zachariah Moilanen

• Performed special service desk operations.
• Managed warehouse operations, ensuring accurate and timely order fulfillment.
• Formulated policies and procedures to streamline operations.
• Shipped and received gear
• Tuned all guitars

• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Delivered goods and products to customer on time and in excellent condition.
• Checked in with dispatch service and updated with current location.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Cleaned vehicle regularly to maintain professional appearance.

• Motivated employees to perform at peak productivity with morale-boosting programs.
• Maintained strong customer relations and effective customer service standards.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

Organized body and neck blanks by type of wood and weight and grade. Prepped guitar and bass bodies and necks for the next steps, plained, sanded and cuts out the shapes of specific guitars and basses and necks. Swing sanding necks, sanding bodies, light fretting work.