ZACHARIAH NELSON
Dumas,TX
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
Panhandle Products
03.2023 - Current
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Troubleshot equipment to reduce downtime.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Field Service Technician
Vivint
01.2021 - 03.2023
- Instructed customers on safe and proper use of equipment
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Performed general maintenance and repair
- Adhered to quality and service standards to support operational goals
- Installed, maintained and repaired security systems, alarm devices and related equipment
- Ran cables through raceways, roof spaces and cavity walls to reach fixture outlets and drops
- Traveled to job sites all across the panhandle of TX and OK using a company provided fleet vehicle
- Obtained and maintained my licenses need while with the company.
Sales Professional
Roswell Ford
10.2019 - 12.2020
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Conferred with existing and potential customers to assess requirements and propose optimal solutions
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships
- Closed over $35,000 in sales each month, including preparing contracts and processing order forms.
Sales Professional
Jasper Ford
11.2018 - 09.2019
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Conferred with existing and potential customers to assess requirements and propose optimal solutions
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships
- Maintained consistent new and pre-owned car sales by developing and deepening positive customer connections.
Sales Professional
Fenton Ford
08.2017 - 09.2018
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Conferred with existing and potential customers to assess requirements and propose optimal solutions
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Education
High School Diploma -
Dumas High School
Dumas, TX01.2009
Skills
- Point of sale knowledge
- Professional demeanor
- Problem solving strength
- Customer Relations
- Client presentations
- Understanding principles of DTI & PTI
- Excellent work ethic
- Detail-oriented
- Verbal and written communication
- Lockout and Tagout Procedures
- Fall Protection
- Decision-Making
Certification
- CCTV and Electronic Access
- Locksmith
Career Objective
Field Service Technician, Vivint, Sunray, TX, Roswell Ford, Roswell, NM, Jasper Ford, Jasper, AL
Contact - Summary
Detail-oriented professional with 2 years of experience and a proven knowledge of inspections, safety assessments and repair actions. Aiming to leverage my skills to successfully fill the role at your company. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the role at your company.
References
References available upon request
Timeline
Shift Manager
Panhandle Products
03.2023 - Current
Field Service Technician
Vivint
01.2021 - 03.2023
Sales Professional
Roswell Ford
10.2019 - 12.2020
Sales Professional
Jasper Ford
11.2018 - 09.2019
Sales Professional
Fenton Ford
08.2017 - 09.2018
High School Diploma -
Dumas High School
- CCTV and Electronic Access
- Locksmith
Similar Profiles
Nathan LarsonNathan Larson
Shift Manager at Panhandle Products LLCShift Manager at Panhandle Products LLC
Jesus Aguirre-LopezJesus Aguirre-Lopez
Tower Operator at Panhandle Products LLCTower Operator at Panhandle Products LLC
Sean DurnilSean Durnil
Manager at Installed Building Products (Panhandle)Manager at Installed Building Products (Panhandle)