Results-driven professional with 18 years of U.S. Army leadership and 7 years in commercial operations, sales, and finance. Expertise in process improvement, logistics, compliance, and cross-functional leadership. Leverages Lean Six Sigma principles to enhance efficiency and accuracy while developing KPIs and advising senior leaders for sustainable improvements. Holds a Lean Six Sigma Green Belt and active Secret security clearance.
Work History
Business & Finance Director / General Sales Manager
2 Years 8 Months
Optimum RV | 01.2024 - Current
Directed business strategy, P&L management, and financial controls to enhance profitability.
Applied Lean Six Sigma methodologies to refine sales and finance workflows, resulting in reduced waste and improved customer satisfaction.
Delivered comprehensive executive reports and strategic recommendations to ownership. Secured beneficial partnerships and optimal lending terms.
Led financial planning and analysis efforts, focusing on improving budgeting efficiency and maximizing resource allocation.
Designed and executed sophisticated forecasting models aimed at improving revenue projection accuracy and streamlining expense management processes.
Streamlined reporting processes, improving efficiency and clarity in financial communications across departments.
Collaborated with executive leadership to drive organizational financial performance and sustainability initiatives.
Senior Enlisted Leader
5 Years 8 Months
Florida Army National Guard | 01.2021 - Current
Directed policy development, training initiatives, and readiness strategies for state-level forces.
Streamlined coordination of multi-agency logistics and rapid-response strategies to optimize mobilization efforts and ensure efficient domestic operations.
Facilitated professional development inspections and initiated corrective actions to uphold unit effectiveness and compliance standards.
Evaluated and interpreted operational data, focusing on refining fire direction processes for improved efficiency.
Coordinated joint training initiatives across multiple functions, focusing on enhancing team readiness and operational synergy.
Developed and implemented streamlined reporting protocols for artillery engagements, resulting in improved response efficiency and clarity in operations.
Sales/Finance Manager & General Sales Manager
2 Years
PPL Motorhomes | 01.2022 - 01.2024
Oversaw dealership operations—sales, F&I, inventory—while leading cross-functional teams to increase revenue and improve margins.
Implemented CRM/KPI-driven processes and Lean improvements to enhance conversion rates, forecasting accuracy, and operational efficiency.
Negotiated lender and vendor agreements, expanding finance options and increasing profitability.
Professional Sales Manager
1 Year
Optimum RV | 01.2021 - 01.2022
Directed sales team performance and coaching, resulting in exceeded targets and improved closing rates.
Streamlined finance-package processing and customer workflows, accelerating deal velocity and enhancing customer satisfaction.
Optimized inventory presentation and pricing to increase turn rate and boost gross profit.
Active Duty — Senior Enlisted Leader
13 Years
United States Army | 01.2008 - 01.2021
Led and mentored large, enlisted formations—including command of over 300 troops—and conducted 4 deployments, driving readiness and performance through rigorous training programs.
Managed logistics and sustainment operations—supply chain, maintenance, transportation—ensuring readiness and accountability of mission-critical equipment.
Advised senior officers on operational planning and resource allocation; implemented process improvements that streamlined operations and enhanced overall efficiency.
Education
Associate of Arts - Automotive Engineering
Universal Technical Institute | Houston, TX | 06-2006
BBA - Business Management and Organization
University of Purdue (Global) | West Lafayette, IN | 06-2026
Skills
Budget Analysis
Sales strategy development
Pipeline management & forecasting
KPI design & performance dashboards
CRM implementation & optimization (The CRM
Salesforce
Dealer Socket)
Logistics management
Organizational skills
Planning
Data analysis tools
Process optimization
Lean Six Sigma
Sales performance analysis
CRM optimization
Pipeline forecasting
KPI design
Market segmentation
Certification
Quality Management and Process Improvement
Lean Six Sigma Methodology
Root-Cause Analysis
Corrective and Preventive Actions
Process Audits and Inspections
Standard Operating Procedures
Continuous Improvement
Supply Chain and Logistics
Inventory Accuracy and Accountability
Operational Readiness and Compliance
KPI Development and Performance Dashboards
Data Analysis and Reporting
Risk Identification and Mitigation
Training and Workforce Development
Cross-Functional Team Leadership
Microsoft Office
Personal Information
Title: PROFESSIONAL BUSINESS MANAGER – LSS-GB
Timeline
Business & Finance Director / General Sales Manager