Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zacharoula Oikonomomidi

Philadelphia,PA

Summary

Creative Nail Technician known for high productivity and efficient task completion. Skilled in nail art, acrylic and gel nail application, and customer service. Excel at time management, adaptability, and communication, ensuring clients receive exceptional care and personalized treatments.

Overview

4
4
years of professional experience

Work History

Nail Technician

Queen beauty Institute
Philadelphia, PA
11.2024 - Current
  • Introduced signature services, acrylics and gel tips to increase overall sales.
  • Advised customers on the best type of treatment for their particular nail condition or desired look.
  • Utilized customer feedback to improve services offered at the salon.
  • Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
  • Applied nail treatments, polish and artificial tips to complete manicure services.
  • Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
  • Cleaned and sanitized tools and work environment.
  • Cleaned and sterilized tools and work areas between customers.
  • Treated nails to repair or improve strength and resilience by wrapping.
  • Met with clients to discuss needs, service preferences and special requests.
  • Roughened surfaces of fingernails using abrasive wheel.
  • Applied undercoat and clear or colored polish onto nails with brush.
  • Prepared customers' nails in soapy water using swabs, files and orange sticks.
  • Shaped and smoothed ends of nails using scissors, files or emery boards.
  • Completed daily customer appointments and updated master schedule.
  • Demonstrated knowledge of all products and services offered in the salon.
  • Performed high volume of daily customers gel, acrylic and natural manicures.
  • Kept adequate supplies on hand to handle customer needs and meet business demand.
  • Conducted consultations with clients to determine their needs and preferences.
  • Removed previously applied nail polish using liquid remover and swabs.
  • Promoted additional services to existing clients in order to increase revenue.
  • Developed creative designs on nails using a variety of colors and materials.
  • Promoted enhanced treatments to repair and improve nail strength.
  • Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
  • Provided excellent customer service through friendly interactions with clients.
  • Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
  • Cleaned and sanitized tools and work station in adherence with safety requirements.
  • Educated clients on proper nail care techniques.
  • Attended continuing education courses related to nail care techniques.
  • Prepared nail cuticles using cuticle knives to push back and scissors or nippers to trim.
  • Shaped and smoothed nails with files, emery boards and rotary tools.
  • Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
  • Advised clients on nail care and use of products and colors.
  • Kept up-to-date on new trends in the industry for product offerings and design ideas.
  • Assessed condition of clients' hands, removing dead skin and massaging hands.
  • Ensured that safety protocols were followed during each service provided.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Scheduled client appointments and accepted payments.
  • Performed administrative duties such as scheduling appointments and taking payments from customers.
  • Provided manicures, pedicures and nail treatments to clients.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked effectively in team environments to make the workplace more productive.

General Manager

Via 417 italian cuisine
Philadelphia, PA
10.2022 - Current
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Guided management and supervisory staff to promote smooth operations.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Trained employees on duties, policies and procedures.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Oversaw product development initiatives from concept through completion stages.
  • Tracked monthly sales to generate reports for business development planning.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Supervised employees through planning, assignments, and direction.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Delegated work to staff, setting priorities and goals.
  • Built and maintained loyal, long-term customer relationships through effective account management.

Server Shift Leader

Elia Authentic Greek Cuisine
Glenside, PA
12.2021 - 10.2022
  • Analyzed customer feedback surveys in order to improve overall guest experience.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Provided leadership to servers and other restaurant staff members by setting an example of excellent service.
  • Tracked daily sales figures and reported them to management on a regular basis.
  • Provided feedback to individual servers regarding their performance both verbally and through written documentation.
  • Performed opening and closing duties such as counting money, cleaning equipment, stocking shelves.
  • Assigned tasks to servers to ensure efficient operations during peak business hours.
  • Completed end-of-shift paperwork accurately and submitted it according to company guidelines.
  • Reviewed server performance evaluations on a regular basis in order to identify areas of improvement.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Inspected all tables prior to seating guests in order to ensure cleanliness standards were being met.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Assisted with training new servers on company policies and procedures as well as proper food handling techniques.
  • Coordinated special events such as private parties or large groups that required additional staffing needs.
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Managed tables throughout dining room to execute service at highest level.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Presented menus and answered questions regarding items.
  • Served food and beverages to patrons and confirmed complete orders.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Filled condiments and napkin containers during slack periods.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Scheduled shifts for servers based on their availability and current workloads.

Server

Di Paolos
Penns Grove, NJ
09.2020 - 09.2022
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Trained new employees on restaurant procedures and plating techniques.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Responded to ad hoc cleaning duties at end of shift.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Delivered food orders promptly and courteously.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Informed customers of daily specials and signature menu items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Prepared checks, itemizing total meal costs and taxes.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Education

High School Diploma -

1o EPAL Athens Greece
Athens Greece
06-2012

Skills

  • Natural nail care
  • Nail artistry
  • Acrylic nails application and removal
  • nail extensions
  • Pedicures
  • Manicures
  • Infection controls
  • Gel tips
  • Operations leadership
  • Appointment management
  • Nail shaping
  • Manicures and nail care
  • Regular and gel nail polish and removal
  • Communication skills
  • Leader
  • Supervisor
  • Dipping powder application and removal
  • nail forms
  • Gel builder

Languages

Greek
Native/ Bilingual
English
Native/ Bilingual

Timeline

Nail Technician

Queen beauty Institute
11.2024 - Current

General Manager

Via 417 italian cuisine
10.2022 - Current

Server Shift Leader

Elia Authentic Greek Cuisine
12.2021 - 10.2022

Server

Di Paolos
09.2020 - 09.2022

High School Diploma -

1o EPAL Athens Greece

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Zacharoula Oikonomomidi