Summary
Overview
Work History
Education
Skills
Online Tool Experience
Timeline
Generic

Zachary Adagio

Ladera Ranch

Summary

Avid salesperson with 9+ years in customer service and management. Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

Overview

6
6
years of professional experience

Work History

Assistant Community Manager

FPI Managment
Laguna Hills, CA
07.2023 - Current
  • Processed applications from prospective tenants or homeowners in a timely manner.
  • Coordinated events for residents of the community.
  • Created and maintained relationships with local businesses, government agencies, and other organizations in the area.
  • Served as a point of contact for vendors providing services for the organization.
  • Collected residents' monthly rent payments, recorded transaction details, and submitted bank deposits promptly to ensure availability of operating funds.
  • Updated resident accounts with latest personal information and recent payments.
  • Tracked and monitored office supply inventory to restock and purchase new items, including sourcing and selecting best price suppliers.
  • Facilitated and maintained compliance with federal housing re-certification regulations.
  • Oversaw the recruitment and training of new community team members.
  • Led crisis management efforts to address community concerns promptly.
  • Managed multiple situations regarding moisture within units, and taking over maintenance work orders while maintenance management was unavailable.

Leasing Consultant

JWS staffing
Orange, CA
01.2023 - 07.2023
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Received rent payments and tracked transactions in accounting software.
  • Used conflict resolution skills to quickly resolve issues among residents.
  • Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
  • Encouraged prospective tenants to fill out applications after property tours.

Acquisition Manager

Interkline LLC
Dana Point, CA
03.2021 - 03.2023
  • Managed real estate transactions from initiation to closing.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Trained new employees on sales tactics, and business knowledge in all fields of real estate.

Leasing Specialist

Anaheim
09.2020 - 12.2020
  • Schedule tours with clientele, review potential client approval, Gather leads and tend to current resident needs, ensure a clean and welcoming tour route.

Acquisition Manager

Interkline LLC
Mission Viejo
03.2019 - 08.2020
  • The Perfect Homebuyer,
  • Mission Viejo, Dana Point, Job entails calling potential clients, monitoring leads generated, inspection of property, aiding in sale or purchase of property through select investors and clients
  • Negotiations upon price and terms in the sale of property
  • Gathering crucial information from potential clients to help provide options best suited for the current situation
  • Managing of new employees and oversight of all transactions involving the company and its clients
  • Server

Education

High School Diploma -

San Juan Hills High School
San Juan Capistrano, CA
2014

Some College (No Degree) -

Saddleback College
Mission Viejo, CA

Skills

  • Sales and Marketing Aptitude
  • Creative Problem-Solving
  • Background Check Process
  • Basic Mathematics
  • Sales Techniques
  • Property Maintenance
  • Client Relations
  • Customer Relationship
  • Management
  • Acquisitions
  • Leasing specialist
  • Clear Communication
  • Customer Service
  • Common Sense Reasoning

Online Tool Experience

Experience with online tools such as; yardi, on site, real page, knock, mri, docusign, corelogic, excel, word, zoom, ring central, call tools, just call, numbers, powerpoint, photoshop, and pages. Comfortable with multitasking and fast paced environments. Multiple references available upon request.

Timeline

Assistant Community Manager

FPI Managment
07.2023 - Current

Leasing Consultant

JWS staffing
01.2023 - 07.2023

Acquisition Manager

Interkline LLC
03.2021 - 03.2023

Leasing Specialist

09.2020 - 12.2020

Acquisition Manager

Interkline LLC
03.2019 - 08.2020

High School Diploma -

San Juan Hills High School

Some College (No Degree) -

Saddleback College
Zachary Adagio