Zachary Adams
Aurora
Summary
Dynamic and dedicated student professional with experience at Murphy Creek Golf Course, excelling in customer service and payment processing. Proven ability to enhance guest experiences and foster relationships, driving repeat business. Skilled in Microsoft Office and known for strong communication and adaptability, ensuring operational efficiency and satisfaction. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Pro Shop/Cart Staff Employee
Murphy Creek Golf
05.2020 - Current
- Field Experience in the Pro Shop for MSU Denver.
- Processed cash and credit payments while computing purchases accurately.
- Balanced cash registers by counting money, organizing charge slips, and closing drawers.
- Maintained comprehensive knowledge of sales, promotions, return policies, and security protocols.
- Resolved customer concerns to improve guest experiences effectively.
- Welcomed guests with a positive and engaging demeanor.
- Cultivated relationships with members and guests to encourage repeat business.
- Managed registration and check-in processes to ensure operational efficiency.
- Assisted with cleaning carts and picking range balls and baskets off the driving range.
- Coordinated an auxiliary event for an MSU soccer game successfully.
Education
Bachelor of Arts - Sports Management
Metropolitan State University of Denver
Denver, CO08-2026
Skills
- Sales and promotions
- Customer service
- Payment processing
- Microsoft Office proficiency
- Customer relationship management
- Attention to detail
- Product knowledge
- Store policies compliance
- Physical stamina and lifting ability
- Strong communication skills
- Adaptability and flexibility
- Dependability and honesty
- Decision-making skills
- Goal-driven mindset
- Friendly demeanor
- Phone etiquette
Timeline
Pro Shop/Cart Staff Employee
Murphy Creek Golf
05.2020 - Current
Bachelor of Arts - Sports Management
Metropolitan State University of Denver
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