Summary
Overview
Work History
Education
Skills
Interests
Timeline
Manager

Zachary Ainsworth

Denver,CO

Summary

Dynamic manager with a proven track record at Golden Crust Pizza, excelling in customer engagement and strategic decision-making. Enhanced operational efficiency through effective team leadership and process improvements, resulting in increased customer satisfaction. Skilled in procurement vendor oversight and adept at resolving conflicts, ensuring a professional environment for both staff and patrons.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Manager

Golden Crust Pizza
06.2021 - 02.2022
  • Assisted in developing operational plans to streamline workflow processes.
  • Supported team in implementing safety protocols and best practices.
  • Collaborated with staff to identify areas for process improvement and efficiency.
  • Learned and applied industry-standard tools and systems for daily operations.
  • Monitored inventory levels to ensure availability of necessary materials and supplies.
  • Assisted in maintaining compliance with organizational policies and procedures.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Maintenance Technician

5280 Staffing
04.2021 - 08.2021
  • Diagnosed mechanical issues and implemented effective repair solutions.
  • Conducted regular inspections to ensure compliance with safety standards.
  • Assisted in troubleshooting equipment failures and minimizing downtime.
  • Collaborated with team members to complete maintenance projects efficiently.
  • Maintained inventory of tools and supplies for operational readiness.
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Installed new locks, door handles, and door closers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Developed and implemented strategies to improve maintenance processes.
  • Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
  • Replaced worn or broken parts on machines and equipment.
  • Repaired and replaced pumps, valves and motors.
  • Rewired and replaced faulty electrical components in equipment.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Safely and effectively handled wide range of cleaning products and solutions.

Tree Arborist

Self Employed
03.2020 - 10.2020
  • Operated chainsaws and hand tools for tree trimming and removal tasks.
  • Assisted in diagnosing tree health issues using established arboricultural techniques.
  • Maintained equipment and tools to ensure optimal performance during operations.
  • Adapted quickly to changing work environments and prioritized safety protocols consistently.
  • Built strong customer relationships by promptly responding to inquiries or concerns about their landscape.
  • Increased customer satisfaction with professional communication and a high level of arboriculture knowledge.
  • Performed risk assessments for client properties, addressing potential hazards before they became issues.
  • Reduced property damage risks through strategic tree removals and preventative maintenance.
  • Improved tree health by performing proper pruning and trimming techniques.
  • Enhanced tree safety for clients by identifying hazard trees and implementing corrective actions.
  • Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
  • Loaded and unloaded trucks and trailers.
  • Felled trees carefully to avoid damage to property and landscape.
  • Used ladders, ropes, harnesses and other protective equipment to climb trees and to identify arboricultural pathology concerns.
  • Processed and split firewood using axes and [Equipment].
  • Removed and disposed of undesirable and dead limbs.
  • Cleared grounds of limbs, snow and trash.
  • Removed dead and excess branches from trees.

Education

Varied

Pueblo County High School
Pueblo, CO
05-2017

Skills

  • Customer engagement
  • Effective team leadership
  • Effective time management
  • Strategic decision-making
  • Strategic negotiation skills
  • Effective workload management
  • Procurement vendor oversight
  • Consumer trend evaluation

Interests

  • Cooking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Learning new cooking techniques and expanding my culinary skills
  • Video Gaming
  • Watching Movies and TV Shows
  • Backpacking and Hiking
  • Outdoor Recreation
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • Camping
  • Hiking
  • Volunteer Work

Timeline

Manager

Golden Crust Pizza
06.2021 - 02.2022

Maintenance Technician

5280 Staffing
04.2021 - 08.2021

Tree Arborist

Self Employed
03.2020 - 10.2020

Varied

Pueblo County High School

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Zachary Ainsworth