Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zachary Alfrey

Hillsboro

Summary

Dynamic Lead Installer with a proven track record at Re-bath, enhancing customer satisfaction through meticulous system installations and quality control. Skilled in plumbing and task delegation, I consistently exceeded targets while mentoring junior staff and resolving technical issues efficiently. Committed to delivering exceptional service and fostering strong client relationships.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Installer

Re-bath
04.2022 - Current
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors, implementing thorough quality control measures.
  • Mentored junior installers, fostering a positive learning environment for skill development.
  • Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
  • Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
  • Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
  • Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
  • Operated tools, equipment, and machinery according to safety standards.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Installed complete systems at new residential and business construction sites.

Installer

Granite Transformation
01.2019 - 04.2022
  • complete fabrication and installation of granite

Education

High School Diploma -

Rampart
Colorado Springs
01-2011

Skills

  • Flooring
  • Plumbing
  • System installations
  • Task delegation
  • Electrical installation
  • Attention to detail
  • Customer service
  • Quality checks

Certification

lead certified

forklift certified

Timeline

Lead Installer

Re-bath
04.2022 - Current

Installer

Granite Transformation
01.2019 - 04.2022

High School Diploma -

Rampart
Zachary Alfrey