Zachary Alfrey
Hillsboro
Summary
Dynamic Lead Installer with a proven track record at Re-bath, enhancing customer satisfaction through meticulous system installations and quality control. Skilled in plumbing and task delegation, I consistently exceeded targets while mentoring junior staff and resolving technical issues efficiently. Committed to delivering exceptional service and fostering strong client relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Installer
Re-bath
04.2022 - Current
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Operated tools, equipment, and machinery according to safety standards.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Installed complete systems at new residential and business construction sites.
Installer
Granite Transformation
01.2019 - 04.2022
- complete fabrication and installation of granite
Education
High School Diploma -
Rampart
Colorado Springs01-2011
Skills
- Flooring
- Plumbing
- System installations
- Task delegation
- Electrical installation
- Attention to detail
- Customer service
- Quality checks
Certification
lead certified
forklift certified
Timeline
Lead Installer
Re-bath
04.2022 - Current
Installer
Granite Transformation
01.2019 - 04.2022
High School Diploma -
Rampart
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