Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Allen

Tornado,WV

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

2026
2026
years of professional experience

Work History

Assistant Manager

Magicfrost
2017 - 07.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Head Chef

The Oasis Cafe and Hobby Center
2018 - 2019
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Placed orders to restock items before supplies ran out.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Created recipes and prepared advanced dishes.

Inventory Manager

Washington Inventory Service
2016 - 2017
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Monitored inventory levels to confirm compliance with company policy.
  • Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.

Prep Cook

Chic-Fil-A
2016 - 2016
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.

Image Processor

BB&T
2015 - 2016
  • Streamlined workflow efficiency by implementing customized automation processes in the image processing pipeline.
  • Implemented rigorous quality control measures during the entire image processing workflow to minimize errors and maintain consistency across all deliverables.
  • Collaborated with cross-functional teams to develop and improve image processing algorithms, resulting in higher-quality outputs.
  • Enhanced image quality by utilizing advanced software tools and techniques for image processing tasks.
  • Resolved technical issues related to image acquisition, storage, and display through meticulous troubleshooting procedures.
  • Evaluated different imaging sensors for their performance characteristics, providing valuable insights into hardware selection decisions.

Assembly Line Worker

Work Force Staffing
2014 - 2015
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.

Associate Cashier

Walmart
2013 - 2014
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Reviewed new promotions and monitored price changes.
  • Greeted customers warmly upon entering the store, creating a welcoming atmosphere conducive to repeat business.
  • Maintained accurate cash drawer counts by diligently tracking transactions and reconciling discrepancies.
  • Proactively identified opportunities to upsell products or services during transactions, increasing average transaction value.

Attractions Cast Member

Universal Orlando Studios
2012 - 2012
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
  • Facilitated accessibility for guests with disabilities through proper assistance procedures according to company policies.
  • Promoted adherence to safety guidelines amongst guests by consistently reinforcing rules during pre-boarding announcements or in-person reminders.
  • Maintained a high level of personal presentation according to company standards, ensuring a professional and approachable image at all times.
  • Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.
  • Assisted in improving attraction operations through participation in team meetings sharing feedback based on observations or guest interactions.
  • Nurtured a welcoming atmosphere for diverse guest populations through cultural sensitivity training application in daily interactions.
  • Participated in ongoing training sessions to stay current on attractions knowledge, safety protocols, and customer service techniques.
  • Maintained safety standards by conducting regular inspections and addressing potential hazards promptly.
  • Contributed to a positive work environment through open communication with management and peers about suggestions or concerns.
  • Contributed to overall park cleanliness by performing routine cleaning tasks and reporting any maintenance issues promptly.

Education

No Degree - Accounting

University of Central Florida
Orlando, FL

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Product assembly
  • Assembly and production
  • Repetitive work
  • Quality control

Timeline

Assistant Manager

Magicfrost
2017 - 07.2025

Head Chef

The Oasis Cafe and Hobby Center
2018 - 2019

Inventory Manager

Washington Inventory Service
2016 - 2017

Prep Cook

Chic-Fil-A
2016 - 2016

Image Processor

BB&T
2015 - 2016

Assembly Line Worker

Work Force Staffing
2014 - 2015

Associate Cashier

Walmart
2013 - 2014

Attractions Cast Member

Universal Orlando Studios
2012 - 2012

No Degree - Accounting

University of Central Florida

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