Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Allen

Surprise,AZ

Summary

To be a part of an organization that encourages growth, sets high standards, thrives on challenges, and places safety first.

Qualified Technical Specialist with solid background in technical support and system troubleshooting. Demonstrated ability to optimize system performance and deliver effective technical solutions. Proven expertise in diagnosing complex issues and implementing corrective actions.

Overview

6
6
years of professional experience

Work History

Technical Specialist

Sandvik Mining
11.2023 - Current
  • Provided exceptional customer support, resolving complex technical issues with effective communication skills.
  • Completed troubleshooting and diagnostics on company resources.
  • Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
  • Mentored fellow team members in advanced technical concepts, fostering a collaborative work environment where ideas were freely exchanged.
  • Proficient with automation controls,electrical,hydraulics.
  • Profinet trained

Field Service Technician

Empire Cat
03.2022 - Current
  • Performed preventative maintenance and repairs on a variety of equipment, including drills, 994 h model loader, 994k model loaders, 777 water trucks, 789d model haul trucks, D,D10,D11 dozers, blades, and various other support equipment.
  • Replaced faulty parts or components following diagrams or blueprints.
  • Monitored system performance remotely through data analysis methods.
  • Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.

Field Service Technician

Sandvik Mining
09.2021 - 03.2022
  • Repaired and maintained production machinery in accordance with manufacturer specifications.
  • Inspected and tested mechanical products to locate defects or malfunctions.
  • Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
  • Replaced faulty parts or components following diagrams or blueprints.
  • Completed all necessary paperwork for service calls in a timely manner.
  • Installed electrical wiring for new installations as needed.

Mechanic

Day And Zimmerman Palo Verde Power Plant
05.2019 - 09.2021
  • As a contractor for water resources, I have demonstrated the ability to hold myself and co-workers to the highest level of safety using the STAR/STOP methods, HU tools, and leadership model.
  • I have expended my skills as a mechanic in troubleshooting, preventative maintenance of mechanical equipment and systems.
  • Experience with deep well pumps, submersible pumps, high pressure feed pumps, turbine pumps, various types of valves.
  • I have also been willing to be readily available for emergent work and call-outs.
  • To minimize downtime I ensure that all jobs are completed with the highest level of craftsmanship and safety.

Education

High School Diploma -

Bagdad High School
Bagdad, AZ
05.2013

Skills

  • Achieved ACAD certification at a nuclear power plant
  • Commercial driver's license (Class A)
  • Proficient in operating 55-ton R/T crane
  • Trained in backflow prevention
  • 4G/5G welding certification
  • Proficient inTig,Mig,Stick welding
  • Experienced mechanic with 12 years in the field
  • Hydraulic,Electrical,Automation specialist with crushers and equipment
  • Ten years of plant maintenance expertise

Timeline

Technical Specialist

Sandvik Mining
11.2023 - Current

Field Service Technician

Empire Cat
03.2022 - Current

Field Service Technician

Sandvik Mining
09.2021 - 03.2022

Mechanic

Day And Zimmerman Palo Verde Power Plant
05.2019 - 09.2021

High School Diploma -

Bagdad High School

Similar Profiles

CREATE PROFILE