Zachary Andrews
Yukon,OK
Summary
Dynamic professional with a proven track record at Gemini Coatings, excelling in stock management and operational streamlining. Recognized for enhancing productivity through effective training and process improvements, while fostering cross-functional collaboration. Adept at achieving performance metrics and implementing safety standards, ensuring a high-quality work environment.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Experienced with route planning and customer engagement to optimize sales routes and maintain high customer satisfaction. Uses effective communication and problem-solving skills to address client needs and build long-term relationships. Track record of reliable performance and commitment to team success.
Experienced with comprehensive lawn care techniques, including mowing, edging, and fertilization. Uses advanced methods and equipment to maintain healthy and aesthetically pleasing lawns. Knowledge of plant health and pest management ensures sustainable and beautiful landscapes.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Sales professional with proven ability to engage customers, drive sales, and exceed targets. Skilled in customer relationship management, persuasive communication, and problem-solving. Strong focus on team collaboration and adaptability to changing demands. Known for reliability and delivering results in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Fill Associate /Filling Operator
Gemini Coatings
07.2024 - 06.2025
- Managed inventory levels to ensure timely restocking of supplies.
- Operated warehouse machinery to facilitate efficient order fulfillment.
- Conducted quality checks on incoming products for compliance with standards.
- Collaborated with team members to optimize workflow and minimize delays.
- Trained new associates on safety protocols and operational procedures.
- Improved Fill Associate efficiency by streamlining replenishment processes and reducing out-of-stock occurrences.
- Consistently met and exceeded performance metrics set by management, contributing to the overall success of the store.
- Assisted in inventory management, resulting in a more organized backroom and quicker product retrieval.
- Developed strong product knowledge across various categories, enabling better assistance for customers when making purchase decisions.
- The managers set a 1,500 gallon nights for the shift we would get 3,000 gallons nearly every night.
Sales Associate
Cricket Wireless
10.2023 - 06.2024
- Conducted regular stock checks to ensure product availability, minimizing delays in customer orders.
- Provided expert advice on building materials, supporting customers' project needs with tailored recommendations.
- Streamlined checkout processes by optimizing register operations, reducing wait times during peak hours.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Met the sales target of 15 phones and plans a month.
Lawn Care Specialist
Elite Lawns
06.2023 - 07.2023
- Developed comprehensive lawn care plans tailored to customer needs and environmental conditions.
- Trained and mentored junior staff on best practices for equipment use and safety protocols.
- Implemented efficient scheduling systems to optimize service routes and minimize downtime.
- Analyzed soil health and recommended treatments for optimal grass growth and resilience.
- Established strong relationships with clients, resulting in increased customer retention and satisfaction rates.
- Conducted regular assessments of landscaping equipment, ensuring proper maintenance and operational efficiency.
- Finished my route every day or 12 stops.
- Led initiatives to incorporate sustainable practices in lawn care services, reducing environmental impact effectively.
Route Sales Representative
Standard Coffee
10.2021 - 05.2023
- Developed and maintained strong customer relationships to enhance sales opportunities.
- Managed daily delivery routes, ensuring timely product distribution to clients.
- Conducted inventory checks and coordinated restocking efforts for optimal supply levels.
- Trained new sales representatives on product knowledge and effective sales techniques.
- Implemented efficient route planning strategies, reducing fuel costs and improving delivery times.
- Analyzed customer feedback to identify trends and recommend product improvements.
- Collaborated with warehouse teams to streamline order fulfillment processes.
- Finished my route of 20 stops a day.
Produce Supervisor /Assistant General Manager
Market Square Thriftway
06.2020 - 09.2021
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members on efficient production practices and safety protocols.
- Implemented process improvements leading to reduced waste and increased efficiency.
- Coordinated production schedules to optimize workflow and meet delivery deadlines.
- Conducted regular inspections of equipment to maintain operational readiness and prevent downtime.
- Collaborated with cross-functional teams to streamline supply chain operations and enhance productivity.
- Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
- Generated signage for produce goods and performed price check functions.
- Reported product ordering and shipping discrepancies to department manager.
- Maintained a clean and organized department, adhering to sanitation guidelines and company policies.
- Raised sales for produce by 20% and got promoted to assistant general manager.
Lawn Care Sales /Lawn Care Specialist
True Green Chem Lawn
06.2018 - 09.2018
- Developed and implemented customized lawn care plans to enhance turf health and appearance.
- Utilized advanced equipment for aeration, fertilization, and weed control to improve service efficiency.
- Conducted regular assessments of lawns to identify issues and recommend appropriate treatments.
- Collaborated with clients to understand their needs and provide tailored solutions for lawn care challenges.
- Established quality control measures to ensure consistent service delivery and customer satisfaction.
- Streamlined scheduling processes to optimize resource allocation and minimize downtime between jobs.
- Finished my route every day of 10 stops.
CAP 2 Associate
Walmart
12.2016 - 05.2017
- Supervised inventory management processes to ensure accurate stock levels and efficient workflow.
- Trained new associates on operational procedures, enhancing team performance and productivity.
- Streamlined merchandise handling procedures, improving efficiency in product placement and retrieval.
- Coordinated daily tasks among team members to optimize operational effectiveness and meet deadlines.
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
Farm Hand
Farm Family
10.2016 - 11.2016
- Operated and maintained farm equipment to ensure optimal performance and productivity.
- Coordinated with team members to streamline daily operations and enhance workflow efficiency.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
Correctional Officer
TDCJ Roach Unit
06.2014 - 09.2016
- Supervised inmate activities to maintain safety and security within facility.
- Conducted regular inspections of housing units and common areas to identify potential issues.
- Managed inmate behavior through effective communication and conflict resolution techniques.
- Collaborated with law enforcement and emergency services during incidents to ensure swift response.
- Documented incidents, daily logs, and reports accurately to maintain compliance with regulations.
- Trained new officers on protocols, procedures, and best practices for maintaining security.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Sales Associate
Bartlett's Lumber
08.2009 - 11.2011
- Assisted customers in selecting lumber and building materials, enhancing overall shopping experience.
- Maintained accurate inventory records using point-of-sale systems to streamline order processing.
- Trained new associates on product knowledge and customer service best practices for improved team performance.
- Collaborated with management to implement promotional displays, increasing customer engagement and sales volume.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and repeat business.
Education
High School Diploma -
Wellington High School
Wellington, TX05-2010
Skills
- Stock management
- Product quality evaluation
- Operational streamlining
- Cross-functional collaboration
- Client relationship management
- Safety standards implementation
- Tracking and analyzing performance metrics
- Accurate order execution
- Proficient in resolving issues
Timeline
Fill Associate /Filling Operator
Gemini Coatings
07.2024 - 06.2025
Sales Associate
Cricket Wireless
10.2023 - 06.2024
Lawn Care Specialist
Elite Lawns
06.2023 - 07.2023
Route Sales Representative
Standard Coffee
10.2021 - 05.2023
Produce Supervisor /Assistant General Manager
Market Square Thriftway
06.2020 - 09.2021
Lawn Care Sales /Lawn Care Specialist
True Green Chem Lawn
06.2018 - 09.2018
CAP 2 Associate
Walmart
12.2016 - 05.2017
Farm Hand
Farm Family
10.2016 - 11.2016
Correctional Officer
TDCJ Roach Unit
06.2014 - 09.2016
Sales Associate
Bartlett's Lumber
08.2009 - 11.2011
High School Diploma -
Wellington High School