Zachary Ballengee
Moore,Oklahoma
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supply Technician
Department of Veterans Affairs
Oklahoma City, OK
10.2023 - Current
- Monitored inventory levels and conducted periodic physical counts to ensure accuracy.
- Maintained stock records, including receipts, issues, returns, adjustments and transfers.
- Prepared supply documents such as requisitions, purchase orders and packing slips.
- Stored supplies in designated areas according to established procedures.
- Distributed supplies to various departments within the organization as needed.
- Ensured proper handling of hazardous materials by following safety regulations and guidelines.
- Provided technical support with regard to supply management systems.
- Reviewed standardization documents for obsolete items; identified replacement parts when necessary.
- Organized warehouse space by labeling shelves, bins, drawers and other storage locations.
- Developed tracking systems using barcodes or RFID tags to monitor location of supplies.
- Knowledge of and skill in applying an extensive body of HR rules, procedures, and operations
- Comprehensive knowledge of HR automated resources
- Knowledge of current HR database systems in order to retrieve and analyze information used to generate documents, records, reports, etc. that contain tables or graphs.
- Ability to coordinate actions, develop facts, and/or provide support in order to answer standard inquiries concerning merit promotional procedures; time-in-grade requirements; appropriate use of HR directives, policies or practices; nature of action codes; generic position descriptions; etc.
- Ability to communicate orally and in writing in order to respond to inquiries regarding Human Resource procedures, processes, and/or related functional areas.
Dispatcher/Communications Specialist
Moore Police Department
Moore, Oklahoma
09.2022 - Current
- Utilizing excellent verbal communication skills, properly dispatch Police, Fire, and EMS to correct locations
- Able to manage and take control of a situation to delegate tasks, dispatching team as well as being able to independently make quick, ever-changing decisions, in complex emergency situations in compliance with established guidelines and training ensuring the best possible outcome
- Prioritize emergencies and calls by importance and urgency of situation
- Multi-tasker, possess ability to access and make required changes into multiple data bases with the most up-to-date information at the same time
- Communicates while speaking to customer while dispatching emergency responders to correct location and following up to ensure no other responders are needed
- Coordinates with outside agencies throughout the United States responding to requests for information quickly and accurately
- Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information into or from electronic health records and scheduling systems and or reports
- Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients
- Ability to schedule medical appointments in a clinical setting
- Ability to work independently in the accomplishment of a wide variety of duties performing patient support work
- Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers
- Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution
- Assisted in restricting access to Moore Police Department facilities to personnel only by monitoring and adding/removing personnel to the departments access control system.
- Monitored the access control system ensuring there were no door force alarms or door held open alarms which can signify a door being propped.
- Used the access control system to remotely unlock or lock doors in the event of an emergency to allow officers to respond to areas as needed without issue.
Machine Operator
Silver-line Plastics
Lawton, Oklahoma
06.2022 - 09.2022
- Operate numerous machines such as cutting saws, strapping equipment, and automatic and manual pipe bending machines setting them up in accordance with established instructional manuals
- Responsible for proper regrind control including proper sorting of regrind materials
- Pack products properly following all packaging specifications
- Perform operator quality inspection checks
- Ensured all housekeeping around the work area and machines was completed prior to leaving the area
- Performed necessary administrative functions related to the position, such as ensuring all paperwork is correctly filled out pertaining to items worked on prior to being shipped out
- Required to function in other capacities as directed by the direct supervisor
- Follow all plant health, safety, environmental and quality policies by working safely and responsibly.
Driver/Operator and Dispatcher
Clear Space Force Station
Clear, Alaska
09.2020 - 06.2022
- Worked with a team of two to four personnel ensuring all required tasks were completed on time, if not ahead of schedule
- Used great communication skills by providing instructions to team on what to expect when responding to any emergency and how to properly get to/from the location in a safe manner
- Utilizing training skills, dispatched multiple calls quickly, efficiently, and relayed information to emergency responders could quickly get on scene and have the information needed
- Provided instructions to customers on what to do until emergency responders arrived, keeping them calm and informed as to when responders will be arriving
- Managed and organized information so that the call went smoothly for both the caller and emergency responders and dispatched additional resources if needed
- Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
- Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers
- Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians
- Pulled stock inventory and material for the trucks; replenished stock inventory; interacted with clinical and administrative customers and maintained records on stock levels
- Distributed items according to requirements in computerized inventory management systems in compliance with air force standards
- Communicated to the Supervisors any concerns related to supplies, equipment and procedures
- Monitored expiration dates, rotated stock to limit outdated and removed items from use as required by outdated
- Monitored and controlled critical medical supplies
- Obtained and successfully maintained multiple types of licenses for driving different kinds of trucks with each obtaining different medical supplies and equipment
- Managed the Clear Alaska’s Access control system ensuring all authorized individuals had appropriate access control profiles assigned in Lenel access control software.
- Ensured that there were no door force or door held open alarms in the Lenel Access Control system and if an alarm was triggered dispatched security force teams to the area.
- Assisted in programming access control cards for authorized individuals in the Lenel Access Control System.
- Dispatched security force personnel to active intrusion alarms received in the Lenel alarm monitoring software.
Firefighter, Driver/Operator, Dispatcher
Altus Air Force Base
Altus, Oklahoma
12.2016 - 08.2020
- Used great communication skills by providing instructions to team on what to expect when responding to any emergency and how to properly get to/from the location in a safe manner
- Utilizing training skills, dispatched multiple calls quickly, efficiently, and relayed information to emergency responders could quickly get on scene and have the information needed
- Provided instructions to customers on what to do until emergency responders arrived, keeping them calm and informed as to when responders will be arriving
- Provided emergency instructions that required immediate medical assistance until emergency responders arrived
- Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers
- Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians
- Pulled stock inventory and material for the trucks; replenished stock inventory; interacted with clinical and administrative customers and maintained records on stock levels
- Distributed items according to requirements in computerized inventory management systems in compliance with air force standards
- Performed hands on daily inventory on a predetermined schedule that allowed for timely replenishment
- Communicated to the Supervisors any concerns related to supplies, equipment and procedures
- Conducted regular safety inspections of buildings to identify any potential hazards.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
Education
Some College (No Degree) - Business
Southwestern Christian University
Diploma -
Carl Albert High School
Skills
- Excellent verbal and written communication skills
- Highly proficient in computer skills with Microsoft Word, Excel, and PowerPoint
- Self-driven, confident and an expert at solving problems while working with team members or independently while completing all assigned tasks ahead of schedule
- Outstanding customer service skills Responds immediately to customer requests for information with accurate and most up to date information, ensuring customer satisfaction
- Excellent team leadership skills-handles administrative duties, prepares, leads, and manages projects successfully by keeping team members positive, eager, and motivated when working on projects big or small
- Attention to detail; focuses on accuracy in completing tasks in a timely manner without sacrificing quality or expectation for professional quality in work
- Set goals and successfully finds ways to complete them
Certification
- Airman Leadership School
- CPR Healthcare Provider Level
- Emergency Medical Response
- Fire Officer I
- Fire Instructor I
- Hazmat technician
- Tele-communicator I and II
- Mobile Water Supply
- Pumper
- Airport Rescue Firefighting
- Hazmat Awareness
- Firefighter I and II
Timeline
Supply Technician
Department of Veterans Affairs
10.2023 - Current
Dispatcher/Communications Specialist
Moore Police Department
09.2022 - Current
Machine Operator
Silver-line Plastics
06.2022 - 09.2022
Driver/Operator and Dispatcher
Clear Space Force Station
09.2020 - 06.2022
Firefighter, Driver/Operator, Dispatcher
Altus Air Force Base
12.2016 - 08.2020
Some College (No Degree) - Business
Southwestern Christian University
Diploma -
Carl Albert High School
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