Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Baxter

Stafford,VA

Summary

Experienced paramedic and operations supervisor with a comprehensive emergency medical services and healthcare operations background. Adept at managing critical situations, leading teams, and coordinating logistics. Seeking to leverage my skills in a challenging and dynamic environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Supervisor - NE

American Medical Response
07.2023 - Current
  • Oversight and support of a Federal Government contract, providing health clinic and emergency response services at two sites
  • Primary point of contact with clients; coordinating logistics and educational courses
  • Assembling invoice information and managing billing processes.

Operations Supervisor - E

American Medical Response
07.2019 - 07.2023
  • Managed an Interfacility Transport Operation, focusing on schedule building to meet utilization goals
  • Coordinated with payroll for accurate employee compensation and assigned providers to schedules
  • Provided first-line HR interventions and escalated issues when necessary.

Operations Lead / Captain

12.2017 - 07.2019
  • Oversaw approximately 20 IFT ambulance crews during 24-hour shifts
  • Provided frontline assistance to crews and the Operations Supervisor.

Paramedic

04.2015 - 12.2017
  • Delivered patient care at BLS, ALS, and Critical Care levels during 24-hour shifts
  • Operated ambulances in both normal and emergent situations.

Education

High School Diploma -

Bethel Academy
Stafford, VA
06.2012

Bachelor's Degree - Cybersecurity

Southern New Hampshire University
06.2025

Skills

  • Emergency Medical Services (BLS, ALS, Critical Care)
  • Operations Management & Logistics Coordination
  • Team Leadership & Training
  • Client Relationship Management
  • Billing & Invoice Management
  • Emergency Vehicle Operation

Certification

  • National Registry Paramedic
  • State Paramedic Certifications: DC, MD, VA
  • Advanced Cardiac Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Basic Life Support (BLS)

Timeline

Operations Supervisor - NE

American Medical Response
07.2023 - Current

Operations Supervisor - E

American Medical Response
07.2019 - 07.2023

Operations Lead / Captain

12.2017 - 07.2019

Paramedic

04.2015 - 12.2017

High School Diploma -

Bethel Academy

Bachelor's Degree - Cybersecurity

Southern New Hampshire University
Zachary Baxter