Zachary Benson
Livonia,MI
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth, as well advance professionally.
Overview
10
10
years of professional experience
Work History
Security Sergeant
Allied Universal
01.2020 - Current
- Responded to alarms, hazardous situations and other incidents and notified police or fire departments to mitigate emergencies.
- Collaborated closely with fellow security officers, fostering a strong team dynamic that enhanced overall effectiveness.
- Managed access control systems effectively, ensuring only authorized personnel entered restricted areas.
- Secured premises and personnel by monitoring and inspecting surveillance equipment and access points.
- Maintained and submitted logs and reports of nightly activities and followed-up on irregularities to discourage repeat occurrences.
Security Officer
Teachout Security Solutions
09.2019 - 01.2020
- Patrolled internal building spaces and facility grounds to identify and deter threats to staff and patients.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded promptly to alarms or calls for assistance from hospital staff or patients, using de-escalating techniques to solve tense situations.
- Reduced unauthorized access incidents by monitoring surveillance cameras and managing visitor sign-in procedures.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Confiscated all unauthorized prohibited items.
- Attended training on Managing Agitating Patients
Team Member
Taco Bell
11.2016 - 08.2019
- Maintained productive, efficient approach to all tasks,
- Learned all required tasks quickly to maximize performance.
- Maintained active inventory.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Team Leader
Tim Hortons
10.2014 - 11.2016
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Hired, trained and mentored staff to maximize effectiveness.
- Established and maintained positive work environment to enhance retention and productivity.
- Assisted in recruitment to build team of top performers.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
Associate in Criminal Justice -
Mott Community College
Flint, MIAssociate in General Education -
Mott Community College
Flint, MICriminal Justice -
Ferris State University
Flint, MISkills
- Conflict de-escalation
- Knowledgeable on computer technology
- Attention to Detail
- Motivated Team Leader
- Calm Under Pressure
- Dependable and Responsible
- Teamwork and Collaboration
- Trained CPR & AED
Timeline
Security Sergeant
Allied Universal
01.2020 - Current
Security Officer
Teachout Security Solutions
09.2019 - 01.2020
Team Member
Taco Bell
11.2016 - 08.2019
Team Leader
Tim Hortons
10.2014 - 11.2016
Associate in General Education -
Mott Community College
Criminal Justice -
Ferris State University
Associate in Criminal Justice -
Mott Community College
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