Zachary Bentsen
Geneva,IL
Summary
Customer-focused, driven, and adaptable to any situation. I work well on a team and possess strong leadership skills. I am proficient in developing strategic plans and driving execution to achieve efficient execution. I am a dedicated team member equipped with a positive mindset, extreme attention to detail, and exceptional customer service delivery.
Overview
3
3
years of professional experience
Work History
Golf Cart Attendant
Settler's Hill Golf Course
06.2023 - 08.2023
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Shut down facility daily by turning off lights, storing equipment and carts, and locking doors.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Used the range cart to recover range balls whenever necessary.
- Built and established positive relationships with patrons, team members and supervisors.
Barista Shift Supervisor
Dunkin' Donuts
08.2020 - 04.2021
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Handled and resolved customer issues and complaints with professionalism to drive customer satisfaction.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Education
Bachelor of Science - Mechanical Engineering
Iowa State University
Ames, IA12.2026
High School Diploma -
Prairie Ridge High School
Crystal Lake, IL05.2022
Skills
- Interdepartmental Communication
- Corporate Policies
- Issue Resolution
- Stress Management
- Social Media Management
- Critical Thinking
- Time Management
Timeline
Golf Cart Attendant
Settler's Hill Golf Course
06.2023 - 08.2023
Barista Shift Supervisor
Dunkin' Donuts
08.2020 - 04.2021
Bachelor of Science - Mechanical Engineering
Iowa State University
High School Diploma -
Prairie Ridge High School
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