Zachary Berger

• Conducted continuous VOC through in-person visits, discovery calls, platform demos, and trade show engagement — directly informing new feature requirements and product roadmap discussions.
• Proposed new product functionalities based on customer pain points, resulting in a 50% reduction in RFP bidding costs for usersConducted continuous VOC through in-person visits, discovery calls, platform demos, and trade show engagement — directly informing new feature requirements and product roadmap discussions.
• Proposed new product functionalities based on customer pain points, resulting in a 50% reduction in RFP bidding costs for users and improved adoption metrics.
• Partnered with product teams to refine usability, streamline workflows, and support prototype testing and feedback cycles.
• Managed end-to-end onboarding for 5+ enterprise platform implementations, ensuring high activation and long-term utilization.

Market Analysis & Planning

• Gathered competitive intelligence and user data from 5–8 daily touches, identifying trends in cost, workflow behavior, and product gaps.
• Provided insights that supported pricing decisions, demand forecasting, and strategic positioning for new product enhancements.

Sales Enablement & Training Support

• Delivered weekly product demos (5+ per week), creating custom collateral and messaging aligned to buyer needs and scenarios.
• Equipped sales teams with tailored pitch frameworks, updated feature documentation, and objection-handling resources.
• Represented the product at major national trade shows (IHS, IPPE, ASD, NHS), qualifying 30% of leads as strong opportunities.

Cross-Functional Collaboration & Leadership

• Worked closely with product, engineering, marketing, and sales to align product capabilities with customer requirements.
• Supported field teams with hands-on education, troubleshooting, and value messaging to increase product adoption. and improved adoption metrics.
• Partnered with product teams to refine usability, streamline workflows, and support prototype testing and feedback cycles.
• Managed end-to-end onboarding for 5+ enterprise platform implementations, ensuring high activation and long-term utilization.

• Led 40+ weekly discovery calls to assess needs, map workflows, and analyze talent trends — strengthening skills in customer interviews and structured research.
• Built strong partnerships with hiring leaders, influencing strategic decisions through clear communication and data-backed recommendations.
• Delivered consistent candidate pipelines through rigorous process management and performance tracking.Built credibility with logistics knowledge, guiding strong conversations with hiring managers and candidates.
• Conducted 40+ phone screens weekly, improving recruitment efficiency by 20%.
• Sourced candidates via LinkedIn and Indeed, averaging 2–5 interviews daily.

• Managed a portfolio of 30+ partners, leveraging analytics to improve satisfaction and strengthen long-term relationships.
• Conducted market and pricing analysis to negotiate competitive rates and optimize margins, regularly saving 15% per load.
• Earned Company MVP for leadership, performance, and collaboration across sales and operations teams.
• Trained an intern who later finished #1 in revenue for her class.