Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
ACU Manager III
UF Health Physicians
05.2022 - Current
Successfully manage two thriving clinic sites: UF Health Pediatrics - Ocala, UF Health Pediatric Specialties Oakhurst
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Managed and motivated employees to be productive and engaged in work.
Taproom Attendant
Infinite Ale Works
04.2021 - Current
Enhanced customer satisfaction by providing efficient and courteous service.
Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
Handled cash transactions accurately, ensuring proper documentation for financial records.
Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
Clinical Coordinator
UF Health Pediatric Nephrology
04.2016 - 05.2022
Improved patient outcomes by developing and implementing comprehensive clinical programs and initiatives.
Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
LPN
UF Health Pediatric Specilties
08.2015 - 04.2016
Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
Reduced medication errors by accurately administering medications and diligently verifying patient information.
Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
Lead Nurse
Marion Youth Academy
04.2012 - 08.2015
Streamlined nursing processes for efficiency, allowing for optimal patient care and time management.
Developed strong rapport with inmates, fostering trust and open communication for effective healthcare delivery.
Served as a liaison between healthcare providers and corrections staff, facilitating clear communication regarding inmate health needs.
Completed thorough intake assessments on newly admitted inmates, identifying urgent medical needs and initiating prompt interventions.
Provided ongoing support for chronic conditions such as diabetes or hypertension, monitoring progress and adjusting treatments accordingly.
Managed high-stress situations effectively by maintaining a calm, professional demeanor and prioritizing patient safety above all else.
Worked in collaboration with the medical director and physiologist to create care plans to appropriately meet the needs of the youth
Conducted ongoing assessments of patient needs to ensure accurate diagnoses and appropriate treatment plans.
Implemented quality improvement initiatives that reduced medication errors and improved patient safety measures.
Developed strong relationships with interdisciplinary teams, ensuring seamless coordination of patient care.
Reduced health risks within the correctional facility through diligent infection control practices and thorough patient education.