Zachary Boman
Helotes,TX
Summary
Offering solid foundation in IT principles and readiness to learn and grow in dynamic environment. Brings understanding of computer systems and basic networking, as well as skills in troubleshooting and problem-solving. Ready to use and develop technical skills and problem-solving abilities in [Desired Position] role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Technician (Travel)
Solution One
03.2025 - 10.2025
- Managed configuration analysis, development, and integration for servers, laptops, desktops, switches, communication hardware, and radios.
- Performed procurement, inventory management, diagnostics, repair, and logging of hardware and software assets using the Medical Material Information System (MMIS).
- Installed and troubleshot software loads, security patches, virus checks, service packs, hot fixes, and operating system upgrades in compliance with Department of Defense IT standards.
- Loaded, integrated, and analyzed government-provided hardware and software applications on government-furnished computer systems and communication devices.
- Maintained and updated databases tracking all hardware devices and software configurations, including various notebooks, servers, and tablets.
- Coordinated with Base Communications to diagnose, configure, and resolve networking and communication equipment issues.
- Executed modernization plans for fielded computer systems and ensured all drivers and external devices functioned properly after updates.
- Inspected and processed hardware deliveries, ensuring accurate receipt and documentation in MMIS.
- Utilized approved procurement sources for purchasing equipment and software to maintain compliance and standards.
- Diagnosed and resolved hardware and software issues for end-users, ensuring optimal system performance.
- Managed installation and configuration of operating systems and applications across multiple devices.
- Provided technical support via phone, email, and in-person, enhancing user satisfaction and efficiency.
- Conducted routine maintenance and upgrades for workstations, improving reliability and functionality.
- Developed documentation for troubleshooting procedures, streamlining support processes for team members.
Computer System Analyst
Advanced IT Concepts
10.2024 - 03.2025
- Managed technical support and system integration for Mission Command and NIPR systems, providing on-site and remote assistance to ensure seamless functionality and prompt issue resolution.
- Designed, built, and deployed standalone and large-scale servers for critical military exercises, including the JDLM standalone desktop server and large CPCE server projects.
- Configured network switches, initialized Equalogics storage, created ESXi hosts, and built up to 15 virtual machines to support server operations.
- Conducted routine system maintenance, updates, and patches for Mission Command and NIPR systems, ensuring compliance with DoD/Army security and operational standards.
- Provided daily user support and troubleshooting for connectivity, functionality, and integration issues, minimizing downtime during mission-critical operations.
- Analyzed system performance to identify and resolve technical issues efficiently.
- Collaborated with cross-functional teams to develop and implement IT solutions.
- Developed documentation for system processes, enhancing knowledge sharing across teams.
- Provided training and support for end-users on new applications and systems.
- Assisted in project management efforts, contributing to timely completion of IT initiatives.
- Troubleshot technical issues quickly and efficiently, minimizing disruption to daily operations while maintaining high levels of customer satisfaction.
- Reduced system downtime, conducting regular maintenance and timely updates.
Database Manager/Computer Systems Analyst
Trideum Corporation
06.2023 - 10.2024
- Managed and maintained databases for Mission Command Systems including LOTS, JDLM, CPCE, AMDWS, and VBS3, ensuring compliance with DoD and Army cybersecurity standards.
- Provided expert technical support and system integration for Mission Command and NIPR systems, troubleshooting issues to maintain seamless operation during critical military exercises.
- Conducted routine maintenance and system updates, applying security patches and technical upgrades to ensure system integrity and optimal performance.
- Utilized strong analytical and troubleshooting skills in database management, system integration, and server configuration to monitor and resolve system performance issues efficiently.
- Developed and optimized database management processes to enhance data retrieval efficiency.
- Implemented data integrity checks, ensuring accuracy and consistency across all databases.
Education
High School Diploma -
Samuel Clemens High School
Schertz05-2011
Skills
- Hardware installation
- Technical support
- Software configuration
- Remote support
- System administration
- Help desk operations
- Application installations
- IT documentation
- Operating system management
- Server maintenance
- Information security
- Equipment configuration
Certification
- CompTIA Security+
- Secret Clearance
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementTimeline
IT Technician (Travel)
Solution One
03.2025 - 10.2025
Computer System Analyst
Advanced IT Concepts
10.2024 - 03.2025
Database Manager/Computer Systems Analyst
Trideum Corporation
06.2023 - 10.2024
High School Diploma -
Samuel Clemens High School