Zachary Brown

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Completed on-time deliveries by choosing best and most efficient routes.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Operated Box light trucks to deliver loads as far as number miles from home location.

• Certified Forklift Operator for 2+years, and warehouse operations, material operations.
• Performed inspections and routine maintenance on equipment.
• Set up machines to start production cycles and controlled machine settings.
• Worked outside in all weather conditions.
• Reduced product damage by performing routine forklift maintenance and safety checks.
• Increased warehouse efficiency by implementing a new forklift operating system and training staff.

• Removed all boxes and related trash from sales floor and processed through compactors.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Inspected floor displays, noted missing items, and immediately replenished merchandise.
• Scanned shelves and product cases to locate expired, outdated, and spoiled items.
• Maintained neat, organized stockroom free of hazards.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Trained new team members on procedures, customer service, and sales techniques.
• Provided excellent customer service by greeting customers and meeting quality expectations.